Host & Food Runner (WEEKEND AVAILABILITY) (3679)

Food Fight; Madison (WI); Hybrid; USD 19,286 - 27,552; Full time

Benefits offered by this job

Medical, Dental, Vision insurance with

401(k) with employer match

Paid time off

Wellness benefits

Tuition assistance

Job summary

Food Fight Restaurant Group is seeking a Host & Food Runner for a hybrid role in Madison, WI. You will greet guests, manage reservations or waiting lists, seat guests, and assist with phone inquiries while also delivering food from kitchen to tables as needed. The role combines hosting and food running shifts.

This position requires a friendly, customer-focused attitude and strong communication. Weekend morning availability (Sat/Sun 7:45am–3pm) and flexible scheduling are expected as part of our

Qualifications

• Great attitude and positive outlook.
• Strong customer service abilities.
• Ability to stand for long periods and move quickly when necessary.
• Dedication to teamwork.
• Excellent oral communication skills.
• Must have legible handwriting.
• Weekend, morning availability (7:45am–3pm Saturday and Sunday).
• Ability to work flexible shifts.

Responsibilities

• Greet customers as they enter and manage reservations or waiting lists; seat guests and provide menus.
• Deliver food orders accurately and promptly when acting as Food Runner, communicating guest needs to kitchen staff.

Skills

Guest service

Communication

Teamwork

Customer focus

Job description

Job Details

Position: Host & Food Runner (Hybrid)
Location: Bassett Street Brunch Club - Madison, WI 53703
Job Type: Full-Time / Part-Time
Salary: $14.00 - $20.00 hourly (includes tips)
Shift: Any (Open hours)

Benefits

Benefits package including:

• Medical, Dental, Vision, and Disability Insurance with Employer Contribution
• 401(k) Retirement Plan with Employer Match
• Paid Time Off
• Wellness Benefits
• And Much More (Head here for a full list)

About the Position

The hostess or host is responsible for greeting customers as they enter the restaurant, taking their reservation or putting them on a waiting list, giving the guest(s) menus and showing them to their seat. The host may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.

The Food Runner is responsible for delivering food orders from the kitchen to customers’ tables rapidly and accurately. This position is responsible for ensuring each order is prepared to the restaurants and guest’s specifications. The Food Runner is expected to clearly communicate any additional orders or needs the guests may have to cook staff or expeditor (e.g., food allergies).

As a hybrid position, you will be trained as and scheduled for both host and food running shifts.

Job Requirements

• Great attitude and positive outlook
• Strong customer service abilities
• Ability to stand for a long time and move quickly, when necessary
• Dedication to teamwork
• Excellent oral communication skills
• Must have legible handwriting
• We are looking for weekend, morning availability (will be able to work 7:45am to 3pm Saturday and Sunday)
• Ability to work flexible shifts

Our Promise & Culture

Food Fight Restaurant Group is an ambitious collection of professionals who are constantly focused on the growth and improvement of our teams. We are a passionate and dedicated group of hospitality leaders looking to work with like‑minded professionals who want to grow both their restaurants and their careers, and we mean it. 100% of our executive leadership team started their Food Fight careers in an entry level role.

Our focus is to create a collaborative culture for restaurant leadership and minimize the most common stressors the restaurant industry is known for by:

• Extending freedom and autonomy to our restaurant leadership teams
• Allowing flexible scheduling that both fits the needs of our managers and fulfills the needs of our restaurants
• Offering continued education opportunities and tuition reimbursement to our managers
• Providing opportunities for advancement and career growth
• Directly supporting the administrative functions of our restaurants

Apply Today

If our culture and team sound like something you’d like to be a part of, apply today.