Host - Food and Beverage

HSH Group / The Peninsula Hong Kong; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a prestigious team at a Five Star Five Diamond luxury brand, where you will play a vital role in creating memorable guest experiences. As a Host, you will manage reservations, greet guests, and ensure the restaurant meets high standards of service. This fast-paced environment offers exceptional health benefits, a retirement plan with company match, and various discounts, making it an attractive opportunity for those passionate about hospitality. If you thrive in a dynamic setting and enjoy working with diverse personalities, this role is perfect for you.

Benefits

10 vacation days per year

9 paid holiday days per year

5 Chicago Paid Sick Leave days per year

5 Chicago Paid Leave days per year

Complimentary employee meals

Discounted parking

Discounted and complimentary room nights

50% discount on spa services

80% company-paid medical, dental and vision coverage

Complimentary life insurance

Qualifications

• Minimum 2 years of guest service experience required.
• Outgoing personality with excellent communication skills.

Responsibilities

• Handle reservations, greet and seat guests as per hotel standards.
• Maintain daily condition of facilities and equipment in the restaurant.

Skills

Guest Service Experience

Knowledge of Open Table

Wine Knowledge

Multi-tasking

Excellent Presentation

Ability to Handle High Stress

Tools

Open Table

Job description

Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a Host to join our F&B team to achieve the company’s objectives and create a memorable guest experience.

Be a part of a Five Star Five Diamond luxury brand

Work with a busy, fast paced environment

Exceptional health benefits package and 401(k) with company match.

Key Accountabilities:

Responsible for all activities related to reservation handling, greeting, seating and farewell in the Restaurant as per standards set by the hotel.

Perform pre-service and after-service procedures as per standards.

Confirm reservations and large parties 2 days out.

Handle on-the-day reservations to Peninsula standards.

Understand and accurately follow the standard of sequence of service.

Observe and maintain daily condition of all physical facilities and equipment in the restaurant, public area and make recommendations for corrections and improvement as needed.

Responsible to daily take-out orders over the phone or in person

General Requirements:

Must have at least 2 years guest service experience

Knowledge of Open Table or other computerized reservation system

Wine knowledge

Ability to multi-task

Impeccable grooming and excellent presentation

Outgoing, well spoken, polite, levelheaded, patient, ability to smile easily and get along with different personality types

Ability to handle high stress situations.

Benefits We Offer:

10 vacation days per year

9 paid holiday days per year

5 Chicago Paid Sick Leave days per year

5 Chicago Paid Leave days per year

Complimentary employee meals

Discounted parking

Discounted and complimentary room nights at The Peninsula Hotels

50% discount on spa services

25% discount on spa retail

80% company-paid medical, dental and vision coverage

Complimentary life insurance

Complimentary long-term disability

Retirement plan with 5% company match

We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this position is $22-25/hr.