Host — Flexible Schedule & Growth in a Welcoming Lodge

Clyde's Tower Oaks Lodge; Rockville (MD); On-site; USD 51,577,000 - 57,308,000; Full time

Benefits offered by this job

Free parking

Competitive pay

Flexible schedule

Positive culture

Excellent training

Generous 401k

Restaurant discounts

Meal discount

Top health plan

Employee assistance program

Wellness resources

Financial assistance

Career growth

Merit recognition

Exclusive discounts

Job summary

Clyde's Tower Oaks Lodge in Rockville, MD is hiring a Host to greet guests, manage reservations, and support servers in a fast-paced, hospitality-driven environment. The role offers growth, friendly teammates, and a pathway to advancement.

Part-time or full-time schedules are available with on-call options. Training is provided, and employees enjoy extensive discounts, a strong benefits package, and a positive culture at Clyde's Restaurant Group.

Qualifications

• Excellent verbal and written communication skills.
• Friendly, hardworking, and hospitality-driven with a commitment to excellence and top-tier service.
• Problem solvers who can handle customer matters with courtesy, dignity, and respect.
• Able to multitask effectively in a fast-paced environment.
• Flexible availability to work mornings, late nights, weekends, holidays, and weekdays as needed.

Responsibilities

• Greet every guest in a friendly manner as they enter the restaurant.
• Check the host podium for complete setup of materials and supplies at the start and end of the shift.
• Clean menu covers, replace old or worn menus, and distribute them to bars and dining rooms.
• Escort guests to requested and/or prearranged tables.
• Assist servers with duties such as resetting tables or fulfilling guest requests.
• Answer the phone promptly with a friendly and cordial greeting.
• Communicate with customers and vendors, relay incoming calls to the appropriate people, and take messages.
• Actively listen patiently and politely to customer inquiries and complaints, providing specific and accurate information about the restaurant operation, directions to the restaurant, and menu information.
• Direct customer complaints and other problematical calls to the appropriate people; answer inquiries about reservations, review reservations, review reservation book, and inform customers about seating availability and accurately record reservations.
• Prepare menus and reservations for the arrangement of tables and chairs for large parties.
• Assist and direct personnel in the arrangement of tables and chairs for large parties.
• Bid all departing parties a closing salutation and “Thank You.”
• Inspect bathrooms; clean and restock bathrooms with supplies as needed.
• Check back at tables to ensure customer satisfaction and to work on customer relations.

Skills

Excellent verbal and written comm

Friendly hospitality

Problem solvers

Multitasking in fast-paced env

Flexible availability

Job description

Clyde's Tower Oaks Lodge in Rockville, MD is hiring a Host to greet guests, manage reservations, and support servers in a fast-paced, hospitality-driven environment. The role offers growth, friendly teammates, and a pathway to advancement.

Part-time or full-time schedules are available with on-call options. Training is provided, and employees enjoy extensive discounts, a strong benefits package, and a positive culture at Clyde's Restaurant Group.