Host - Flanker SLC

Flanker-Kitchen-Sporting-Club; Salt Lake City (UT); On-site; USD 19,000 - 25,000; Full time

Job summary

Flanker Kitchen & Sporting Club in Salt Lake City seeks a friendly Host to welcome guests, manage reservations and seat guests promptly. You will work in a high-volume dining and lounge environment, presenting a polished, professional image while delivering outstanding guest service.

The ideal candidate has prior host/hospitality experience, can stand and lift for long periods, and is available for a flexible schedule including weekends and holidays.

Qualifications

• Previous host/hospitality experience preferred.
• Ability to stand, lift and bend for extended periods.
• Must be able to work a flexible schedule including days, evenings, weekends and holidays.
• Must maintain a neat, welcoming, professional appearance and demeanor.

Responsibilities

• Welcome guests and seat them in a gracious, professional manner.
• Manage reservations and provide accurate wait times.
• Answer questions about menus and offerings to assist guests.
• Set up and maintain the host stand and dining area cleanliness.
• Answer phones, confirm reservations, and monitor seating flow.
• Adhere to sanitation standards and safety procedures.

Skills

Guest service

Upselling

Communication

Flexibility

Job description

Flanker Kitchen & Sporting Club is looking for Hosts to join our team.About UsA revolutionized dining, drinking and entertainment establishment across from Delta Center in Fountain Plaza at The Gateway. Owned and operated by Las Vegas-headquartered Carver Road Hospitality, the complex will feature a restaurant, three bars, 400-square-feet of LED screens, private karaoke and golf simulator rooms, a central nightclub and a cocktail lounge with bowling.Open seven days a week, the restaurant will serve American bar and grill food favorites along with more eclectic offerings and playfully crafted desserts, all freshly prepared in the full kitchen.Position SummaryThe Host will be responsible for welcoming, greeting and seating guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. The Host is also responsible for managing reservations and providing accurate wait times for guests without reservations.Duties and ResponsibilitiesMaintain professional appearance standards as directed in the Employee Handbook.Anticipates and accommodates needs of the guest while providing professional and exceptional service to ensure guest satisfaction.Provide guests with basic food and beverage information including special offerings and displays upselling skillsAble to assign seating considering service standards, staffing levels and kitchen capacitySet up the host stand, review the reservation book, and maintaining general cleanliness and orderliness of the area throughout shift.Assist with incoming calls and answering questions from guests and confirm reservations.Seat reservations promptly at a table pre-set for the number in the party and hold chairs for guests as often as possible when seating them.Protects establishment, guests, and employees by adhering to Department of Health and company sanitation standards.Actively takes and processes reservations for guests, special orders, pre-payment information.Perform side-work and other opening/closing procedures as directed by management.Responsible for making sure all menus are organized and current, taking weekly inventory of menu paper, menu backs and desk stationaryReports all breakage, damage of equipment or furniture immediately to management.Attends and participates in daily pre-service meetings.Updates knowledge by participating in staff training opportunities.Portrays a positive and professional attitude.Our Ideal CandidatePrevious host/hospitality experience in a high-volume restaurant/lounge preferred.Must be able to stand, lift and bend for extended periods of time.Must be able to bend and lift to 50 lbs.Role may include job duties or tasks requiring repetitive motion.Must be able to work and remain focused in a fast-paced and ever-changing environment.Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes to the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion.