Host(ess)/Service Assistant

Dewey's Pizza; Fairlawn (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

A local dining establishment in Fairlawn seeks a Service Assistant to ensure guest satisfaction. Responsibilities include welcoming guests, taking orders, and ensuring accuracy in service. Candidates should have a positive attitude, knowledge of the menu, and a commitment to sanitation and cleanliness. Join a team that values hospitality and customer care.

Qualifications

• Welcomes guests and assists with menu guidance and ordering.
• Delivers food and drinks and ensures order accuracy.
• Focuses on guest satisfaction and sanitation.

Responsibilities

• Responsible for welcoming guests to the restaurant and assisting with menu navigation.
• Taking food and drink orders, delivering them, and ensuring order accuracy.
• Ensuring guest satisfaction throughout their visit.
• Delivering food and drinks.
• Ensuring order accuracy.
• Ensuring guest satisfaction throughout the visit.

Skills

Guest service

Menu knowledge

Order taking

Hospitality

Teamwork

Initiative

Positive attitude

Sanitation

Job description

Description

Responsibilities:

Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit.

How you make people feel:

The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.

Behaviors We Value:

• Moves with urgency
• Knows how to shift gears
• Really knows the menu
• Is a great teammate
• Takes initiative
• Has a great attitude
• Asks what’s next
• Anticipates the needs of our guests
• Is “always” learning
• Is accountable, doesn’t make excuses
• Practices excellent sanitation and cleanliness