Host(ess)/Service Assistant

Dewey's Pizza; Cincinnati (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A popular restaurant chain in Cincinnati is seeking a Service Assistant to provide exceptional hospitality. The role involves welcoming guests, guiding them through the menu, taking orders, and ensuring satisfaction. Ideal candidates will exhibit a proactive attitude, be knowledgeable about the menu, and practice excellent cleanliness standards. Join our team to create positive dining experiences.

Qualifications

• Must provide warm hospitality and excellent customer service.
• Ability to manage and prioritize guest needs effectively.
• Demonstrate excellent sanitation and cleanliness practices.

Responsibilities

• Welcome guests and guide them through the menu.
• Take food and drink orders accurately.
• Ensure guest satisfaction throughout the visit.

Skills

Urgency

Menu knowledge

Teamwork

Initiative

Positive attitude

Learning

Accountability

Job description

Description

Responsibilities:

Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit.

How you make people feel:

The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.

Behaviors We Value:

• Moves with urgency
• Knows how to shift gears
• Really knows the menu
• Is a great teammate
• Takes initiative
• Has a great attitude
• Asks what’s next
• Anticipates the needs of our guests
• Is “always” learning
• Is accountable, doesn’t make excuses
• Practices excellent sanitation and cleanliness