Host(ess)/Service Assistant

Dewey's Pizza; Edwardsville (IL); On-site; USD 16,531 - 20,664; Full time

Job summary

A popular pizza restaurant in Edwardsville, Illinois is seeking a Service Assistant to welcome guests, assist with their menu choices, and ensure their dining experience is enjoyable. The role involves taking and delivering orders, as well as ensuring customer satisfaction by providing exceptional service. Candidates should possess a positive attitude and strong teamwork skills.

Responsibilities

• Welcome guests and assist with menu guidance.
• Take food and drink orders, ensuring order accuracy.
• Deliver food and drinks while ensuring guest satisfaction.

Job description

Description

Responsibilities:

Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit.

How you make people feel:

The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.

Behaviors We Value:

• Moves with urgency
• Knows how to shift gears
• Really knows the menu
• Is a great teammate
• Takes initiative
• Has a great attitude
• Asks what’s next
• Anticipates the needs of our guests
• Is “always” learning
• Is accountable, doesn’t make excuses
• Practices excellent sanitation and cleanliness