Host - El Torito

Xperience Restaurant Group (XRG); Riverside (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading restaurant group as a Host for El Torito, where you will greet guests, manage seating, and ensure a positive dining experience. Enjoy competitive pay, flexible hours, and numerous career growth opportunities in a vibrant, fast-paced environment.

Benefits

Competitive pay

Flexibility

Career Growth Opportunities

Team Member Dining Discounts

Health Insurance

Qualifications

• Minimum of one year related experience required.
• Proof of eligibility to work in the United States.

Responsibilities

• Greet guests immediately upon arrival.
• Maintain smooth flow of the restaurant.
• Respond to guest concerns and complaints.

Skills

Guest relations

Effective communication skills

Sanitation and safety

Safe alcohol service

Education

High School Diploma

Tools

Opentable

Job description

Join to apply for the Host - El Torito role at Xperience Restaurant Group (XRG)

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Join to apply for the Host - El Torito role at Xperience Restaurant Group (XRG)

Xperience Restaurant Group (XRG) provided pay range

This range is provided by Xperience Restaurant Group (XRG). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.50/hr - $16.00/hr

Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities!

At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team!

Why XRG? Here's a Taste of What We Offer:

• Competitive pay: Your hard work deserves more than just a paycheck. Enjoy competitive pay that recognizes your dedication and skills.
• Flexibility: Strike the perfect balance between work and life with our flexible hours. Your time matters, and we value your well-being.
• Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
• Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.
• Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests.
• Employee Referral Program: Share the joy of being part of the XRG team with others.
• Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
• Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
• Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered!
• Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members.

Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running!

Pay Rate: $16.50-$17.50 *Range(s) - DOE

Purpose

The host/ess is responsible for delivering a friendly greeting upon guests’ arrival, promptly seating the guests, and bidding them farewell and inviting them back upon their departure.

Duties & Responsibilities

• Greet guests immediately upon arrival
• Inform the guests that their table is ready and invite them to the table
• Carry guests' drinks to their seats/tables from the bar area and transfer their tab to the table if needed
• Pull out their chairs and tables to make it easier for the guests to sit down
• Answer calls promptly and politely
• Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
• Keep host stand well organized and stocked
• Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
• Tour the restaurant periodically to identify any empty tables
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude, escalating to management when necessary
• Complete opening/running/closing side work duties as assigned
• Assist teammates with opening/running/closing side work duties upon request
• Assist and/or complete additional tasks as assigned

Qualifications & Skills

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver's License
• 18+ years of age
• Possession of or the ability to possess all required state work cards
• Minimum of one (1) year related experience
• Familiarity with Opentable
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Effective communication skills in English, both verbally and in writing

Working Conditions

• Work indoors and/or outdoors, exposed to hot/cold surfaces, steam, wet floors
• Varying noise levels, crowds, smoke depending on guest volume
• Fast-paced, high-volume restaurant environment
• Varied shifts including days, nights, weekends, and holidays

Physical Requirements

• Ability to walk and stand for long periods
• Use hands to handle objects, tools, controls
• Repeat movements for long durations
• Understand and speak clearly in English
• Lift up to 50 lbs
• Reach, climb stairs, balance, kneel, crouch, crawl as needed

Disclaimer

This job description summarizes duties expected in your role as Host/ess. It is not exhaustive and can be modified at any time without notice.