Host (Part-Time) @ DraftKings Sportsbook

PGA TOUR, Inc; Scottsdale (AZ); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with employer match

Paid Time Off and Holidays

Complimentary employee meals

Access to PGA TOUR golf tournaments

Tuition Assistance

Job summary

PGA TOUR, Inc is looking for a dedicated Host/Hostess at TPC Scottsdale in Arizona. You will greet players, members, and guests, ensuring they feel welcomed and providing them with a seamless dining experience. This role involves escorting guests to tables, maintaining communication with servers, and enhancing the overall quality of service.

The ideal candidate must have a high school diploma and prior experience in food and beverage service. Enjoy competitive perks including health benefits and access to PGA TOUR events.

Qualifications

• High school diploma or equivalent education.
• Basic knowledge of food and beverage service operational procedures.

Responsibilities

• Greet players, members, and guests at assigned station.
• Escort guests to their dining locations and present menus.
• Maintain contact with servers to ensure prompt service.

Skills

Food and beverage service operations knowledge

Customer service

Education

High school diploma or equivalent

Job description

Overview

Home of the largest-attended tournament in the world, the fan-favorite WM Phoenix Open, TPC Scottsdale is a masterful blend of challenge and playability – compelling the sport’s top players and recreational golfers alike. Set in the rugged Sonoran Desert and surrounded by the stunning McDowell Mountains, TPC Scottsdale boasts two championship courses for players to enjoy – the world famous Stadium Course and the stunning Champions Course. As Arizona’s only PGA TOUR property, you'll experience the standards of quality and service normally reserved for the TOUR professionals. Tee up your career as a part of our team with the TPC Network! The Host/Hostess greets all players, members, and guests upon arrival to the dining area. Making members and guests feel welcome and expeditiously escorting all players, members, and guests to tables to ensure expedient, quality service.

Qualifications

• High school diploma or equivalent education
• Basic knowledge of food and beverage service operational procedures as would normally be acquired through at least 6 months previous similar experience

Responsibilities

• Greet all arriving players, members and guests at assigned station in a pleasant manner, making them feel welcome and at ease
• Escort all arriving players, members and guests to their desired dining location, present menus and inform them of who their server will be
• Promptly notify servers of newly seated tables to ensure prompt service to guests
• Maintain constant contact with servers to ensure they are not behind and are able to provide the expected service level to all guests
• Continually assess the dining room and make sure the seating chart is accurate based on open tables
• Schedule dining reservations and arrange special services for players, members and guests as requested
• Check answering machine to assure all reservations have been properly recorded and with complete guest information
• Ensure that work stations are neat, clean, and properly set according to TPC standards, including podium, doorways, and dining room entryways
• Participate in the continuous cleaning and up‑keep of all Food and Beverage areas
• Keep station stocked with required supplies at all times
• Inspect all menus and ensure that all are current, clean and in good condition
• Bid a fond farewell to all departing players, members, and guests thanking them for their visit
• Inquire as to how their visit was and ask them to return
• Advise supervisor of any special guests and department heads dining in restaurant
• Advise supervisor of any member/guest complaints so they can be immediately and professionally resolved
• Attend pre‑shift meetings as requested by the supervisory staff
• Expedite food and beverage items as needed
• Serve only food and beverage items that meet strict standards, as outlined by the menu specifications worksheets
• Use the proper garnishes, china, glassware and flatware for all food and beverages
• Handle and count cash, make accurate change, record credit cards from guests, as well as member charges, as prescribed by standard operating procedures
• Understand members and guests’ comments and complaints and forward that information immediately to supervisor
• Ensure that the Director of Food and Beverage and other supervisory staff is informed of members/guests who may be intoxicated
• Any member/guest who is clearly intoxicated is not to be served
• Set‑up and break‑down tables, chairs, display tables, theme decorations and other equipment as requested
• Ensure compliance with operating guidelines as it relates to the R.A.M. or Tips programs and operating within all state and Federal laws, rules and regulations relating to alcohol, cigarette and tobacco division
• Operate within all guidelines, policies, standards, and constraints as established by PGA TOUR Golf Course Properties, Inc.
• Ensure that service procedures are adhered to as outlined in the TPC Brand Standards
• Special projects or other duties as assigned

Physical Demands and Working Environment

While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus. An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job. This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all‑inclusive list of the duties and responsibilities of the job, nor is it intended to be an all‑inclusive list of the skills and abilities required to do the job.

Travel

Travel is not expected for this position.

Work Schedule Expectations

This position requires shifts as necessary based on business levels.

Supervisory Responsibility

This position has no direct supervisory responsibilities.

Benefits

• Medical/Dental/Vision
• Health Savings Account with employer contribution
• Wellness Reward Program
• Life and Disability Insurance
• 401(k) plus employer match and employer contribution
• Pet Insurance
• Employee Assistance Program
• Paid Time Off and Holidays
• Complimentary employee meals
• Access to PGA TOUR golf tournaments
• Tuition Assistance
• Playing privileges and employee discounts

For more information, please visit www.tpc.com.