Host Diablo Cantina - MGM National Harbor

MGM Resorts International; Oxon Hill (MD); Presencial; USD 24.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Discounts on hotel, food, and more

Free meals for employees

Free parking

Descripción de la vacante

MGM Resorts International is seeking a friendly Host for the National Harbor dining area. You are the frontline for guest interactions, ensuring a warm welcome and VIP treatment from arrival through seating.

Responsibilities include greeting guests, managing reservations, updating menus, and maintaining a clean, organized podium area. This role emphasizes customer service, professionalism, and teamwork in a high-energy setting.

Formación

• Must be at least 18 years old.
• Previous experience in a high volume restaurant is preferred.

Responsabilidades

• Greet guests promptly as they enter the restaurant.
• Assist callers with reservations, hours, menu options, and special requests; keep accurate reservation records.

Conocimientos

Customer service

Reservation handling

Menu knowledge

Cleanliness and organization

Descripción del empleo

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Host, you're the frontline hero, the first smile guests see and the heartbeat of our dining experience. Your mission? To dazzle with impeccable courtesy and a lightning-fast welcome, ensuring every guest feels like a VIP from the moment they step through our doors.

THE DAY-TO-DAY:

• Customer Service: Greet guests promptly as they enter the restaurant.
• Reservations Management: Assist callers with inquiries about reservations, restaurant hours, menu options, and special request. Keep an accurate account of reservations and update regularly to include all reservation details.
• Menu Management: Regularly check menus to ensure they reflect most recent changes and are presented neatly and in good condition.
• Cleanliness and Organization: Monitor and maintain the cleanliness, sanitation, and organization of the assigned work areas, including host podium.

THE IDEAL CANDIDATE:

• At least 18 years of age
• Previous experience in a high volume restaurant (Preferred)

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Pay Rate:

The rate for this role is:

$21.41

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.