Host/Cashier

US Pizza Company; North Little Rock (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

US Pizza Company in North Little Rock is seeking a Front-of-House Host to greet guests, seat them promptly, and maintain a welcoming dining room. The Host ensures smooth seating flow, answers menu questions, and may handle To Go orders while ensuring a positive initial impression for all guests.

Responsibilities include patrol of the dining area, restocking, and collaborating with servers to keep service moving efficiently.

Qualifications

• Customer service skills essential for greeting and aiding guests.
• Basic math for handling cash and transactions.
• Professionalism and courteous conduct at all times.
• Clear, effective communication with guests and team.
• Ability to work well with others in a fast-paced environment.
• Ability to multi-task across seating, beverages, and small tasks.
• Ability to stand 6–9 hours and lift up to 50 lbs.

Responsibilities

• Greet guests and seat them to manage dining room flow.
• Communicate with team and manage seating rotations.
• Perform tasks such as bussing tables, restocking beverages, and cleaning.

Skills

Customer Service Skills

Mathematical Computations

Professionalism

Clear Communication

Teamwork

Multi-tasking

Stamina & Lifting

Job description

Host

Position Overview:

The Host position greets the customer immediately when they enter the restaurant. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host controls the flow of the restaurant through seating and to alleviate servers from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for To Go Orders. The Host follows up with guests as they are leaving to ensure they had a great experience and invites them to return. They are attentive to the FOH atmosphere and ensure that the lighting, music volume, and overall cleanliness are all being kept up for a great first impression.

Accountabilities

• Ensures proper sanitation and food handling
• Food & Beverage Quality Assurance
• Accurate Food Presentation
• Menu Knowledge
• Rotation Seating
• Prepared, in uniform & Punctual for Shift
• Welcoming
• Aware of Events & Specials
• Friendly & Attentive Customer Service
• Responsible Cash Handling
• Service Speed
• Store Events Spokesperson
• Order Accuracy
• Cleanliness
• To Go Sales Person

Responsibilities

• Team Player
• Team Communication
• Performs assigned tasks such as but not limited to busing tables, getting or refilling of beverages, cleaning doors and/or windows, cleaning the parking lot, cleaning bathrooms, sweep and mop, cleaning of menus, and rolling of silverware.
• Continuous development of food & beverage product knowledge

Knowledge, Skills, Abilities

• Customer Service Skills
• Basic Mathematical Computations Skills
• Ability to maintain Professionalism at all times
• Ability to communicate clearly
• Ability to work well with others
• Ability to multi-task
• Ability to stand on feet for 6-9 hours at a time and be able to lift up to 50 lbs