Host/Cashier

US Pizza Company; Little Rock (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

US Pizza Company in Little Rock, Arkansas seeks a friendly Host to greet guests, seat guests, and coordinate seating flow to ensure an outstanding service experience. You will be attentive to the dining room ambiance and assist with To Go orders, while staying informed about menu items and specials.

Ideal candidates provide excellent customer service, strong communication, and the ability to multitask in a fast-paced environment; physical stamina is required to stand for long periods and lift up

Qualifications

• Experience in hospitality or customer service is preferred.
• Ability to multi-task and stay organized in a fast-paced restaurant.
• Ability to stand 6–9 hours and lift up to 50 lbs.

Responsibilities

• Team Player with strong communication.
• Performs seating, busing, and basic cleaning tasks.
• Maintains knowledge of menu items and specials.
• Ensures a welcoming first impression for guests.

Skills

Customer Service

Communication

Teamwork

Multi-tasking

Professionalism

Math Skills

Stamina

Job description

Host

Position Overview:

The Host position greets the customer immediately when they enter the restaurant. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host controls the flow of the restaurant through seating and to alleviate servers from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for To Go Orders. The Host follows up with guests as they are leaving to ensure they had a great experience and invites them to return. They are attentive to the FOH atmosphere and ensure that the lighting, music volume, and overall cleanliness are all being kept up for a great first impression.

Accountabilities

• Ensures proper sanitation and food handling
• Food & Beverage Quality Assurance
• Accurate Food Presentation
• Menu Knowledge
• Rotation Seating
• Prepared, in uniform & Punctual for Shift
• Welcoming
• Aware of Events & Specials
• Friendly & Attentive Customer Service
• Responsible Cash Handling
• Service Speed
• Store Events Spokesperson
• Order Accuracy
• Cleanliness
• To Go Sales Person

Responsibilities

• Team Player
• Team Communication
• Performs assigned tasks such as but not limited to busing tables, getting or refilling of beverages, cleaning doors and/or windows, cleaning the parking lot, cleaning bathrooms, sweep and mop, cleaning of menus, and rolling of silverware.
• Continuous development of food & beverage product knowledge

Knowledge, Skills, Abilities

• Customer Service Skills
• Basic Mathematical Computations Skills
• Ability to maintain Professionalism at all times
• Ability to communicate clearly
• Ability to work well with others
• Ability to multi-task
• Ability to stand on feet for 6-9 hours at a time and be able to lift up to 50 lbs