Host/Cashier

Driftwood Hospitality Management; Durham (NC); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room discounts

Employee Food and Beverage discounts

Job summary

Driftwood Hospitality Management, located at Durham Hilton in North Carolina, is seeking a Part-Time Guest Service Associate. The role requires providing excellent service to guests, maintaining cleanliness, and assisting restaurant personnel. The ideal candidate will have knowledge of food safety regulations and strong communication skills.

The position involves a variety of responsibilities associated with guest interaction and ensuring a pleasant dining experience. Benefits include health insurance, 401(k), and paid time off.

Qualifications

• Knowledge of State and Federal liquor regulations.
• Current Food Handler Card preferred.
• Understanding of food and beverage service standards.

Responsibilities

• Greet and seat guests promptly and graciously.
• Take reservations and assist with guest inquiries.
• Ensure cleanliness and readiness of dining areas.
• Assist with food delivery and pre-busing tables.
• Maintain safety and security procedures as required.

Skills

Knowledge of liquor regulations

Current Food Handler Card

Food and beverage service knowledge

Table settings and service ware knowledge

Basic English communication skills

Ability to follow product safety instructions

Job description

Job Details: Location: 522 - Durham Hilton, Durham, NC 27705. Position Type: Part Time. Shift: Any.

Job Summary

To greet guests upon entrance to outlet, direct guests to appropriate seating and ensure guest satisfaction.

Responsibilities

• Provide arriving guests with a prompt, gracious greeting and seat them comfortably with menus.
• Take reservations by phone and in person, providing helpful, accurate responses to inquiries.
• Ensure that tables are clean and set before seating guests and that seating charts for station rotations are maintained.
• Tidy the service podium, keep it organized, and maintain a supply inventory.
• Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from the dining room to the dishwashing area for proper cleaning.
• Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
• Fold napkins for all meal periods throughout the day to maintain an adequate supply.
• Stock and maintain service stations with the proper supplies before, during and after each shift.
• Assist servers in the delivery of orders and pre-busing tables.
• Perform other duties as requested, such as cleaning unexpected spills or handling special guest requests, to ensure total satisfaction.
• Adhere to all company policies and procedures.
• Follow safety and security procedures and rules.
• Know department fire prevention and emergency procedures.
• Utilize protective equipment.
• Report unsafe conditions, accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Maintain a neat, clean, and well-groomed appearance as outlined in the team member handbook.
• Perform any related duties as requested by supervisor/manager.
• Assist other restaurant personnel when needed.

Qualifications

• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card or be in the process of being certified.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

Physical Demands

• Transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting up to 30 pounds.
• Move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
• Constant standing and walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room discounts
• Employee Food and Beverage discounts

EEO Statement

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.