Host - Carversteak NY

Carversteak; New York (NY); On-site; USD 29,000 - 33,000; Part time

Benefits offered by this job

Health, Dental, and Vision insurance

Competitive Pay

Job summary

The Host role at RABBLE HK LLC in New York, NY 10036 welcomes guests, greets them warmly, and seats them with attention to service standards. Manages reservations and provides accurate wait times for non-reserved guests.

This part-time position requires hospitality experience in a busy setting. You will upsell, maintain a clean stand, answer calls, and support the front-of-house team while upholding health and safety guidelines.

Qualifications

• Previous host/hospitality experience in a high-volume restaurant/lounge.
• Ability to stand, lift and bend for extended periods; lift up to 50 lbs.
• Flexible schedule including days, brunch, evenings, weekends and holidays.
• Able to work in a fast-paced, constantly changing environment with focus.

Responsibilities

• Greet and seat guests with gracious, professional manner and manage reservations.
• Provide accurate wait times for guests without reservations and upsell offerings.
• Set up host stand, review reservations, and maintain area cleanliness.
• Answer calls, confirm reservations, and assist with guest questions.
• Seat parties promptly and coordinate with service staff and kitchen.
• Adhere to health and sanitation standards; report issues to management.
• Attend pre-service meetings and stay updated on menu and policies.
• Maintain professional appearance and positive attitude at all times.

Skills

Hospitality experience

Customer service

Flexibility

Professional demeanor

Job description

Job Details

Location: RABBLE HK LLC - New York, NY 10036

Position Type: Part Time

Salary Range: $21.00 - $24.00 Hourly

Job Category: Restaurant - Food Service

Now accepting applications for all FOH and BOH positions. Let’s create something extraordinary together.

Position Summary

The Host will be responsible for welcoming, greeting and seating guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. The Host is also responsible for managing reservations and providing accurate wait times for guests without reservations.

Duties and Responsibilities

• Provide guests with basic food and beverage information including special offerings and displays upselling skills
• Able to assign seating considering service standards, staffing levels and kitchen capacity
• Set up the host stand, review the reservation book, and maintaining general cleanliness and orderliness of the area throughout shift.
• Assist with incoming calls and answering questions from guests and confirm reservations.
• Seat reservations promptly at a table pre-set for the number in the party and hold chairs for guests as often as possible when seating them.
• Protects establishment, guests, and employees by adhering to Department of Health and company sanitation standards.
• Actively takes and processes reservations for guests, special orders, pre-payment information
• Perform side-work and other opening/closing procedures as directed by management.
• Responsible for making sure all menus are organized and current, taking weekly inventory of menu paper, menu backs and desk stationary
• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Updates knowledge by participating in staff training opportunities.
• Portrays a positive and professional attitude.
• Maintain professional appearance standards as directed in the Employee Handbook.
• Anticipates and accommodates needs of the guest while providing professional and exceptional service to ensure guest satisfaction.

Our Ideal Candidate

• Previous host/hospitality experience in a high-volume restaurant/lounge.
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, brunch, evenings, weekends, and holidays.

As an important member of our team, you’ll be eligible for:

• Health, Dental, and Vision insurance
• Competitive Pay

Qualifications

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion.