Host, Banners Kitchen and Tap

Delaware North; Boston (MA); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Delaware North's Patina Group in Boston, MA is hiring part-time Hosts to warmly welcome guests and manage the host station. You’ll help create a seamless dining flow and maintain seating efficiency.

This tipped position offers a base pay of $20.00 per hour with weekly pay, training and development opportunities, employee discounts, and flexible schedules. Candidates should be energized, able to communicate well with guests and teammates, and provide exceptional service.

Qualifications

• Prior experience in a guest service environment preferred.
• Ability to maintain a high energy level in a fast-paced setting.
• Strong communication with guests and team members.

Responsibilities

• Review floor plan and reservation book daily to create seating charts.
• Seat guests and manage wait times.
• Maintain cleanliness and proper setup of dining and serving areas.
• Interact with guests to ensure satisfaction and handle complaints.

Skills

Guest service

Communication

Multitasking

Education

No diploma required

Job description

The opportunity

Delaware North's Patina Group is hiring part-time Hosts to join our team at Banners Kitchen and Tap in Boston, Massachusetts. As a Host, you will be responsible for welcoming guests and managing the host station. If you’re searching for a job where you can work at prestigious venues with a supportive team,

Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$20.00 - $20.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Review the floor plan and reservation book daily to create seating charts
• Seat guests and maintain control of wait times
• Inspect dining and serving areas to ensure cleanliness and proper setup
• Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
• Answer the restaurant telephone line during assigned hours of operation

More about you

• Prior experience in a guest service environment preferred
• Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
• Ability to effectively communicate with guests and team members
• No high school diploma or GED required

Physical requirements

• Ability to remain on your feet for the entire length of the shift
• Ability to maneuver between tables and around corners
• Ability to lift and carry up to 35 pounds

Shift details

• Days
• Evenings
• Holidays
• M-F
• Evenings as needed
• Weekends
• Every weekend
• 8hr shift
• Events

Delaware North is a leader in food service management, operating some of the busiest and most famous kitchens in the world. This is no exception when it comes to serving up exquisite cuisines and unforgettable dining experiences in the Boston Hub area including locations such as Banners Kitchen & Tap, Momosan, and the Boston Hub Food Hall.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.