Host - AVA Garden Bar

ENT1009ECIL; St. Louis (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

AVA Garden Bar in St. Louis, a premier nightlife destination, is seeking a friendly Host to welcome guests, answer phones, take messages and manage reservations with a smile.

You will coordinate seating, greet guests, communicate with staff, and help with occasional bussing to ensure fast, courteous service. English fluency is required; nights, weekends, and holidays may be needed.

Compensation ranges from $17 to $20 per hour, with opportunities to grow in a vibrant venue.

Qualifications

• At least 1 year of customer service and/or hosting experience.
• Must speak fluent English; additional languages are a plus.
• Reading/writing skills used for reservations and seating.
• Must be able to read seating charts and handle basic math.
• Availability for nights, weekends, and holidays.

Responsibilities

• Answer phones and take messages or reservations.
• Maintain an accurate waitlist when needed.
• Greet guests on arrival and bid farewell to ensure a lasting experience.
• Greet guests warmly, communicate effectively, and coordinate seating.
• Assist with occasional bussing to speed seating.
• Anticipate needs for scheduled parties.

Skills

Customer service

Hosting

English fluency

Job description

AVA Garden Bar is one of St. Louis’ premier nightlife destinations, offering a unique experience that blends the energy of an upscale indoor nightclub with the vibrant atmosphere of an outdoor oasis. Located in the heart of Ballpark Village, AVA features high-energy entertainment, elevated hospitality, creative programming, and an inviting outdoor space that provides a one-of-a-kind setting for guests.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Compensation: The compensation for this position ranges from $17-$20 per hour