Host at Yarberry - 2027

ExplorUS; Lenoir City (TN); On-site; USD 17,000 - 21,000; Part time

Job summary

Tennessee Valley Hospitality LLC, dba Yarberry- is seeking a Host to deliver quality recreational experiences at multiple campground locations. The role involves frontline guest service, gate and check-in duties, and assisting with retail and housekeeping tasks in a two-person team setup.

The position is seasonal and onsite, with flexible hours including evenings and weekends. Candidates should enjoy work in nature, be customer-focused, and ready to handle diverse responsibilities in a dynamic

Qualifications

• Strong customer service and excellent verbal and written communication skills.
• Ability to de-escalate challenging situations with guests or coworkers.
• Basic money handling and recordkeeping experience; attention to detail.
• Ability to lift 20 pounds frequently and work in variable outdoor conditions.

Responsibilities

• Provides courteous customer service and explains recreation area rules to visitors.
• Registers campers, collects fees, and sells retail items.
• Operates a cash register and processes transactions; maintains logs and receipts.
• Monitors safety, cleanliness, and maintenance; reports hazards and property issues.
• Performs housekeeping and light maintenance in campgrounds and rental cabins.
• May assist with activity programs and occasional retail duties.

Skills

Customer service

Communication

De-escalation

Teamwork

Job description

2027 Seasonal Positions Available

We’re hiring for the upcoming season. These roles are ideal for individuals passionate about conservation, outdoor recreation, and hospitality. You’ll play a vital role in preserving and sharing the natural beauty of this iconic region.

Campground Openings

Each location offers a distinct work environment and is designed for two-person teams who will live onsite in their own RV or camper at the campground.

• Amenities vary: some sites include hookups for water, electricity, or sewer, while others provide a rustic, off-grid experience
• Responsibilities differ by location, offering a diverse and dynamic work experience

2027 Seasonal Positions Available

We’re hiring for the upcoming season. These roles are ideal for individuals passionate about conservation, outdoor recreation, and hospitality. You’ll play a vital role in preserving and sharing the natural beauty of this iconic region.

Campground Openings

Each location offers a distinct work environment and is designed for two-person teams who will live onsite in their own RV or camper at the campground.

• Amenities vary: some sites include hookups for water, electricity, or sewer, while others provide a rustic, off-grid experience
• Responsibilities differ by location, offering a diverse and dynamic work experience

Tennessee Valley Hospitality LLC, dba Yarberry-

Working at Yarberry offers the opportunity to help manage a beautiful outdoor space, perfect for activities such as hiking, camping, and wildlife observation. It’s a fulfilling role for those who enjoy working in nature, providing the chance to contribute to the preservation and recreational enjoyment of this scenic area. Join our 2027 team today.

Title: Host

Reports To: General Manager

Department: Operations

FLSA: Seasonal, variable hour, non-exempt

Summary

The Host provides a quality recreational experience for visitors within areas operated by the Company. The position is frequently filled by two people but may be an individual role in certain locations. The Host handles nearly all operational tasks in an assigned campground or area, including gate and check-in operations, parking compliance, housekeeping, custodial care, customer service, and possible retail work.

RESPONSIBILTIES

• Provides courteous, helpful customer service, educates the public on recreation area rules and regulations, and stays familiar with local points of interest and facilities; knows rates, hours, and special events; promotes Company and partner programs; notifies the supervisor of guest dissatisfaction.
• Registers campers, collects fees, and sells retail items such as firewood, ice, and concession goods; checks in reservations and day-use visitors, answers phones, and helps guests make reservations.
• Operates a cash register and processes cash, credit, and debit transactions; records revenues and fee data using Company-approved forms and keeps logs, receipts, and visitor-use data.
• Verifies payment and permits, issues tickets for non-payment, keeps fee and information boards accurate, and helps control parking, boat ramp, and picnic areas.
• Performs evening compliance rounds to ensure visitors follow rules and regulations; inspects launch ramps and campgrounds for cleanliness and safety.
• Clean vault toilets/bathrooms as part of their duties.
• Cleans, sanitizes, and stocks restrooms; empties trash and replaces liners; cleans roadways, trails, campsites, picnic tables, fire rings, and grills; also cleans showers, chem-toilets, laundry, and office facilities on the approved schedule and follows Company recycling guidelines.
• Rakes and grooms sites and public areas with weed eaters, mowers, and leaf blowers; removes litter and micro-trash; maintains trails, outposts, and rental cabins.
• Turns over rental cabins (changing linens and towels, restocking, vacuuming, dusting), handles laundry, and responds to spills and broken glass.
• Monitors janitorial supplies and equipment and cleans and stores equipment at the end of each shift.
• Reports unsafe or hazardous conditions as discovered; reports property damage and maintenance issues to the supervisor; logs and returns lost and found and guest property.
• Handles emergencies, including directing emergency vehicles; follows safety, security, and privacy policies and uses chemicals and tools safely.
• May assist with activity programs and plan shifts.
• May be assigned retail duties, including operating a point-of-sale system, stocking merchandise, and assisting customers with purchases.
• All other related duties as needed.

REQUIREMENTS

• Strong customer service and excellent verbal and written communication skills; enjoys extensive public contact; courteous, helpful attitude.
• Ability to de-escalate challenging situations with co-workers or guests.
• Basic recordkeeping and money handling experience; strong math aptitude.
• Able to work with minimal supervision, learn quickly, and follow instructions accurately; works independently and as part of a team in a fast-paced environment.
• Flexible schedule, including regular evenings, weekends, and holidays; early mornings, peak periods, and on-call shifts as needed.
• Maintains the cleanliness and general condition of assigned vehicles and equipment.
• Basic manual labor abilities, including willingness to clean and sanitize with chemicals and clean debris/ash from fire pits; able to lift 20 pounds frequently and 25+ pounds occasionally.
• Able to move safely over rough terrain and work in extreme weather; able to stand in place or move about for long periods.
• Able to tow own RV (where applicable) in and out of campgrounds in emergencies.
• At least 18 years old (21 to drive), with reliable transportation; bondable. Valid driver's license and insurable through the Company's motor vehicle carrier.
• Familiar with Company and partner agency policies; boating rules and lake geography where applicable.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Eligible employees are offered health benefit. All hours worked will be paid