Host (AM Shift)

Valor Hospitality Partners; Cincinnati (OH); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality Partners is seeking a personable Host/Hostess to greet guests, escort them to tables, and manage seating to ensure a smooth dining experience. You will coordinate with servers and kitchen staff to align timing with guest flow, and you will handle reservations and private party staffing to maintain exceptional service.

The ideal candidate will be the first impression of the restaurant, proficient in restaurant flow and basic systems, and capable of handling special requests with

Qualifications

• You are the first point of contact for guests.
• Making guests feel comfortable and attended to is core to the role.
• Handling special requests and managing waiting lists.
• Positive attitude and empathy are essential.
• Knowledge of Restaurant Flow & Basic Systems.

Responsibilities

• Greet guests, escort to table, and present menus.
• Ensure entry doors are clean, inviting, and welcoming.
• Maintain menus and inform servers of location and reservations.
• Coordinate seating chart and manage reservations for the evening.
• Coordinate with reservations and kitchen to ensure availability.
• Ensure proper staffing for private parties and events.
• Verify menu items are available with the kitchen.
• Maintain communication with servers, managers, and kitchen for timing.
• Greet guests leaving to ensure memorable experience and obtain feedback.
• Address guest concerns promptly by notifying a manager.

Skills

Guest service

Communication

Empathy

Problem solving

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here.

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Greet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.

ESSENTIAL RESPONSIBILTIES

• Greet guests, escort them to their table, pull chair out for the guest, and present menus.
• Make sure entry doors are clean, free of debris and are inviting, and welcoming.
• Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.
• Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening.
• Check with the phone reservationists or answering machine messages to assure you have all reservations.
• Check with manager to assure private parties are properly staffed and organized for the evening.
• Check with kitchen to verify menu items are readily available.
• Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow.
• Greet guest as they are leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment, they are also the last.
• Check with every guest to note any problem to quickly get a manager.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• You are the first point of contact for guests. You’ll greet them, make them feel welcome, answer questions.
• Making sure guests feel comfortable, valued, and attended to is the core of the role.
• Handling special requests (e.g., seating for kids, accessibility), dealing with waiting lists, helping resolve issues.
• Positive Attitude & Empathy
• Knowledge of Restaurant Flow & Basic Systems

PHYSICAL DEMANDS

• Able to lift, push, carry 20 - 40 lbs.
• Stand continuously for long periods of time.
• Communicate information and hotel services to management, staff and guests.

BENEFITS PACKAGE

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement