Greetr/Host

Jefferson Hotel Partners LLC; United States; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

401k with employer match

Paid PTO

Tuition Reimbursement

Team Member Awards and Recognition

Job summary

Valor is seeking a host/hostess to greet guests, seat them, and present menus, ensuring a smooth dining experience. You will coordinate seating charts, manage reservations, and work closely with servers and the kitchen to maintain timing and guest satisfaction.

Responsibilities include maintaining a welcoming entry, assisting with private parties as needed, and ensuring guests leave with a positive impression. Daily duties emphasize hospitality and teamwork in a fast-paced dining room.

Qualifications

• Greet guests and answer questions, making them feel welcome.
• Ability to manage waiting lists and seating for kids or accessibility.
• Knowledge of restaurant flow and basic systems.

Responsibilities

• Greet guests and escort them to tables, present menus and open doors.
• Keep entry area clean, inviting, and stocked with menus and items.
• Plan seating chart and manage reservations for the evening.
• Coordinate with phone reservations and ensure party staffing is adequate.
• Maintain communication with servers and kitchen to synchronize service timing.
• Greet guests on departure to ensure a positive final impression.

Skills

Guest greetings

Customer service

Empathy

Communication

Restaurant flow

Basic systems

Job description

COMPANY OVERVIEW

At Valor, we are passionate Hotelitarians—driven, detail-obsessed professionals who go beyond service to deliver true hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, we bring enthusiasm, creativity, and local flair to every property we support. We seek individuals who value relationships, embrace high standards, and create meaningful experiences for guests, teams, and owners alike. If you’re someone who notices the little things and strives to make a lasting impact, you’ll thrive here. Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

POSITION PROFILE

Greet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.

ESSENTIAL RESPONSIBILITIES

Greet guests, escort them to their table, pull chair out for the guest, and present menus. Make sure entry doors are clean, free of debris and are inviting, and welcoming. Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items. Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening. Check with the phone reservationists or answering machine messages to assure you have all reservations. Check with manager to assure private parties are properly staffed and organized for the evening. Check with kitchen to verify menu items are readily available. Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow. Greet guest as they are leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment, they are also the last. Check with every guest to note any problem to quickly get a manager.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

You are the first point of contact for guests. You’ll greet them, make them feel welcome, answer questions. Making sure guests feel comfortable, valued, and attended to is the core of the role. Handling special requests (e.g., seating for kids, accessibility), dealing with waiting lists, helping resolve issues. Positive Attitude & Empathy Knowledge of Restaurant Flow & Basic Systems

PHYSICAL DEMANDS

Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.

BENEFITS PACKAGE

Competitive Salary Daily Pay! Team Member Hotel Discount Program Uniforms Provided for most positions

• Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Team Member Awards and Recognition programs throughout the year
• Food and Beverage Discounts
• Tuition Reimbursement