Host

Friendship Village Retirement Community; Waterloo (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental and vision

Company paid life insurance

Short/long term disability

Flex spending accounts

Supplemental insurance

PTO

Paid holidays after 30 days

401k retirement

Wellness Center/Gym and Pool

Onsite childcare center with discount

Employee Food Pantry

Holiday pay premium

Continuing Education opportunities

Job summary

Friendship Village Retirement Community in Waterloo, IA, seeks a friendly Dining Host/Hostess for Landmark Commons Bay restaurant. You will greet residents and guests, assist with seating, and help ensure a warm, inviting dining room experience.

This role supports Dining Associates, helps with events and catering, and requires 2+ years in dining or hospitality, plus excellent customer service and strong communication.

Qualifications

• 2+ years of dining service or hospitality experience.
• Exceptional customer service.
• Must be organized and have good communication skills.

Responsibilities

• Greet residents and guests and assist with seating.
• Provide updates to customers as they wait.
• Assist with events, holiday meals, and catering functions as needed.
• Help ensure dining room is clean, comfortable and inviting.

Skills

Dining service

Exceptional service

Organized & communication

Job description

Are you passionate about providing exceptional customer service and creating a welcoming dining experience? Do you enjoy working with seniors and being part of a supportive team? If so, we'd love to meet you!

Friendship Village is the premium retirement community in the Cedar Valley and we provide exceptional service to those we service. Which means we are looking for an enthusiastic and energetic person to fill the role of Host/Hostess at our Landmark Commons Bay restaurant.

As a Dining Host, you will play an important role in creating a warm, enjoyable dining experience for our residents and guests. You will greet residents with a smile and provide update to customers as they wait. Provide work direction to Dining Associates and help with providing attentive table service, and help ensure the dining room is clean, comfortable, and inviting. Assist with special events, holiday meals, and catering functions as needed.

To be successful you need:

• 2+ years of dining service or hospitality service experience

• Exceptional customer service
• Must be organized and have good communication skills

Applicants are required to pass pre-employment screenings that could include: Criminal background checks, Abuse registry check, Drug test, Physical, Flu vaccinated and TB test.

Benefits - available to employees working 25 hours or more a week:

• Medical, dental and vision
• Company paid and voluntary life insurance
• Short/long term disability
• Flex spending accounts
• Supplemental critical care, hospitalization and accident insurance
• PTO Paid time off
• Paid holidays after 30 days
• 401k retirement

Additional benefits - available to all employees:

• HIVE - FREE Employee Wellness Center/Gym and Pool
• Onsite Childcare Center with discount for employees
• Employee Food Pantry
• 2.5 more times pay for working holidays
• Continuing Education opportunities