Host

HHM Hospitality; Washington (District of Columbia); On-site; USD 19,000 - 26,000; Full time

Job summary

HHM Hotels is seeking a friendly Host to greet guests, escort to tables, and help maintain a welcoming dining room. This role supports guest service standards and sustainability initiatives. Responsibilities include seating guests, coordinating with the team, and assisting with reservations and special events.

The ideal candidate has a high school diploma and prior customer service experience. Flexible schedule includes holidays and weekends, and physical stamina for standing and walking is

Qualifications

• Greet guests with a friendly demeanor and deliver attentive service.
• Ability to coordinate seating and communicate effectively with the team.
• Willingness to follow safety and sustainability guidelines.

Responsibilities

• Meet and greet guests, offer seating options, and escort to tables.
• Read, log, and communicate daily notes between shifts.
• Maintain proper dining room setup and cleanliness.
• Assist with service as needed and requested by management.
• Receive reservations and arrange for special functions.
• Follow EarthView sustainability guidelines.
• Practice safe work habits and use safety equipment.
• Perform other duties as requested by management.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High school diploma or equivalent .
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.