Host

Plazahotelelpaso; North Falmouth (MA); On-site; USD 25,000 - 35,000; Full time

Job summary

Plazahotelelpaso in North Falmouth, Massachusetts, is looking for a Host to greet and escort guests to their tables, ensuring a welcoming atmosphere. The role requires maintaining dining room standards, proper communication between shifts, and assisting with reservations and special functions.

Candidates should have a high school diploma, with previous customer service experience being favorable. The work environment involves standing for extended periods and may include weekends and holidays.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Greet and escort guests to restaurant tables as per service standards.
• Maintain log book for shift communication.
• Set up dining room properly.
• Assist with service as needed.
• Handle reservations and special functions.
• Follow sustainability guidelines.
• Practice safe work habits.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High school diploma or equivalent.
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It