Host

Whiteface Lodge; Village of Lake Placid (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

401k Company Match

Daily Pay

Travel Discounts

Commuter Transit and Parking Benefits

Employee Assistance & Wellness

Job summary

HHM Hotels is seeking a Host to greet guests, escort them to tables, and present menus. You will maintain dining room setup and assist with service, ensuring smooth communication across shifts through daily logs.

Responsibilities include managing reservations, coordinating special events, and upholding HHM's EarthView sustainability guidelines while following safety protocols and company policies.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred.

Responsibilities

• Greet and guide guests to restaurant tables and present menu.
• Read and update daily log book to coordinate shifts and management.
• Maintain dining room setup and assist with service as needed.
• Handle reservations and special events coordination for the restaurant.
• Follow HHM EarthView sustainability guidelines and practices.
• Adhere to safety protocols, wear PPE and follow MSDS/OSHA standards.
• Perform other duties as assigned by management.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent - Restaurant Supervisor or Front Office Supervisor

Your Focus

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM's EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High school diploma or equivalent.
• Previous customer service experience preferred.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

Work schedule varies and will include working on holidays and weekends.

Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

• People Are Our Capability
• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.