Host

LaCo; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Food discounts

Direct Deposit

Insurance offerings

401K with employer match

Job summary

LaCo, a Latin-inspired coastal restaurant, seeks friendly hosts/hostesses to warmly greet guests, manage seating, and contribute to an exceptional dining experience. You will coordinate with servers, kitchen, and management to ensure smooth operations and accurate wait times.

Ideal candidates have prior full-service experience, strong communication, and a positive, team-oriented attitude. Flexible shifts including nights and weekends are required, with opportunities for advancement and employee

Qualifications

• Prior experience in a full-service restaurant preferred.
• Ability to work flexible shifts including nights, weekends, and holidays.
• Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Possess written and verbal skills for effective communication with guests and coworkers.
• Ability to stand or walk for an extended period of time.
• Ability to effectively implement the three Cs: coordination, consolidation, and communication.
• Possess organizational and time management skills.
• Ability to work in a fast-paced environment.
• Demonstrate good judgment, problem-solving, and decision-making skills.
• Have fun creating a great experience for the guests as well as for yourself and your team!

Responsibilities

• Promote, work, and act in a manner consistent with the mission of Spell Restaurant Group.
• Warmly and graciously greet all guests and seat them at tables or in waiting areas.
• Open the front door for guests entering or leaving the restaurant when possible.
• Provide guests with menus and inform them of their server’s name upon seating.
• Record guest names and the number of people in the party and provide guests with an estimated waiting time when immediate seating is limited.
• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Let guests know when tables become available.
• Speak with guests to ensure satisfaction with food and service, respond to complaints, or make conversation.
• Answer telephone calls and respond to inquiries or transfer calls.
• Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed.
• Inspect dining and serving areas to ensure cleanliness and proper setup.
• Inform guests of establishment specialties and features.
• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
• Direct guests to waiting areas.
• Relay messages to servers and bussers as needed.
• Thank guests as they leave and invite them to return.
• Attend all scheduled employee meetings and offers suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Skills

Customer service

Communication

Time management

Teamwork

Flexibility

Stamina

Problem solving

Positive attitude

Multitasking

Job description

Company Overview

LaCo is a Latin-inspired restaurant with a coastal twist, featuring specialty dishes prepared from scratch using the freshest ingredients available. Nestled between Rosemary Beach and Alys Beach, in Seacrest Beach, the friendly staff offers some of the best drinks along 30A, including house-made mojitos, sangria and a selection of fresh-squeezed lime margaritas.

Job Summary

Provide friendly, responsive service to create an exceptional dining experience for all of our guests, by welcoming and warmly greeting guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes. Offering a warm sincere thank you and invite them to return upon leaving the restaurant.

Responsibilities

• Promote, work, and act in a manner consistent with the mission of Spell Restaurant Group


• Warmly and graciously greet all guests and seat them at tables or in waiting areas.


• Open the front door for guests entering or leaving the restaurant when possible.


• Provide guests with menus and inform them of their server’s name upon seating.


• Record guest names and the number of people in the party and provide guests with an estimated waiting time when immediate seating is limited.


• Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.


• Let guests know when tables become available.


• Speak with guests to ensure satisfaction with food and service, respond to complaints, or make conversation.


• Answer telephone calls and respond to inquiries or transfer calls.


• Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed.


• Inspect dining and serving areas to ensure cleanliness and proper setup.


• Inform guests of establishment specialties and features.


• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.


• Direct guests to waiting areas.


• Relay messages to servers and bussers as needed.


• Thank guests as they leave and invite them to return.


• Attend all scheduled employee meetings and offers suggestions for improvement.


• Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.


• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Qualifications

• Prior experience in a full-service restaurant preferred


• Ability to work flexible shifts including nights, weekends, and holidays


• Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner


• Possess written and verbal skills for effective communication with guests and coworkers


• Ability to stand or walk for an extended period of time


• Ability to effectively implement the three Cs: coordination, consolidation, and communication.


• Possess organizational and time management skills


• Ability to work in a fast-paced environment


• Demonstrate good judgment, problem-solving, and decision-making skills


• Have fun creating a great experience for the guests as well as for yourself and your team!

Benefits/Perks

• Opportunity for Advancement


• Companywide Food Discounts


• Direct Deposit


• Qualified Employees:


• Insurance Offerings


• 401K with employer match