Host

Hyatt Hotels; Tampa (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hotel chain as a Host in Tampa, where you'll be the first point of contact for guests at the restaurant. Your role involves greeting guests, managing reservations, and ensuring a welcoming dining environment. This position offers a growth path into supervisory roles within the restaurant or front office. If you have a passion for customer service and thrive in a dynamic environment, we want to hear from you!

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Greet and escort guests to restaurant tables.
• Maintain proper set-up of the dining room.
• Assist with service as needed.

Skills

Customer Service

Education

High School Diploma

Job description

Overview

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

1. Meet and greet guests as they arrive, offer choice of seating, escort to the dining table, and present menu.
2. Read, maintain, and make daily entries in the log book to coordinate communication between shifts and management.
3. Maintain proper set-up of the dining room.
4. Assist as needed or requested with service.
5. Receive records and make necessary arrangements for reservations and special functions in the restaurant.
6. Follow sustainability guidelines and practices related to HHM’s EarthView program.
7. Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
8. Perform other duties as requested by management.

Your Background and Skills

• High school diploma or equivalent.
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and includes working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending, reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.