Host

Via 313 Cypress; Riverview Park (PA); On-site; USD 16,531 - 22,041; Full time

Job summary

Via 313 Cypress in Riverview Park, Pennsylvania, is seeking a Host or Hostess to provide a positive first impression to guests. Responsibilities include greeting customers, managing reservations and seating, and ensuring customer satisfaction. Ideal candidates should have previous hosting experience and must hold valid Food Handlers and TABC certificates. Excellent communication skills in English are essential. Join our team that values creativity and growth opportunities in a vibrant dining culture.

Qualifications

• Previous hosting experience preferred.
• Must speak English fluently and be able to write in basic English.

Responsibilities

• Greet customers as they enter the restaurant.
• Take reservations or put guests on a waiting list.
• Provide menus and show guests to their seats.
• Manage table rotation for servers.
• Engage with guests to ensure satisfaction.
• Respond to complaints and help resolve them.
• Answer phone calls and take reservations.
• Assist with other positions as needed.

Skills

Excellent oral communication skills

Positive interpersonal skills

Fluent English

Education

Valid Food Handlers Certificate

Valid TABC Certificate

Job description

Description

Qualifications

• Previous hosting experience preferred
• Excellent oral communication skills
• Positive interpersonal skills
• Must speak English fluently and be able to write in basic English
• Valid Food Handlers Certificate
• Valid TABC Certificate

A Day In The Life

The Hostess or Host is responsible for providing a friendly, warm, and positive first impression to our guests. They will greet customers as they enter the restaurant, take their reservations or put them on a waiting list, provide them with menus and show them to their seats. They may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assign guests to tables they prefer while keeping table rotation in mind so that servers receive the correct number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• Knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing excellent customer service.

Who We Are

No one would have pegged the two brothers from a hard-working, blue-collar area of Detroit for restaurant owners, but that's exactly what they are. The pizza at Via 313 is inspired by traditional Detroit-Style pies (Cloverleaf, Buddy's, Loui's, Niki's) and the best traditional pizzas in the region.

We are committed to creating a rare culture that allows for creative thinking, learning, and growth opportunities.

We use eVerify to confirm U.S. Employment eligibility.