Host

Harri; Lehi (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Via 313 is seeking a Host/Hostess to welcome guests with a friendly, warm, and positive first impression. You will greet guests, manage reservations or waitlists, provide menus, and guide them to seats.

Responsibilities include answering questions, seating guests, and ensuring satisfaction with food and service, while supporting the team and maintaining a welcoming atmosphere reflecting our Detroit-inspired brand.

Qualifications

• Previous hosting experience preferred.
• Excellent oral communication skills.
• Positive interpersonal skills.
• Must speak English fluently and be able to write in basic English.
• Valid Food Handlers Certificate.

Responsibilities

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assign guests to tables they prefer while keeping rotation in mind.
• Engage with guests to ensure they're happy with food and service.
• Respond to complaints and help resolve them.
• Answer phone calls, take reservations and answer questions.
• Knowledge of the menu.
• Help out with other positions in the restaurant as needed.
• Provide excellent customer service.

Skills

Previous hosting experience

Excellent oral communication

Positive interpersonal skills

English fluency (written)

Food Handlers Certificate

Job description

Description

Qualifications

• Previous hosting experience preferred
• Excellent oral communication skills
• Positive interpersonal skills
• Must speak English fluently and be able to write in basic English
• Valid Food Handlers Certificate

A Day In The Life

The Hostess or Host is responsible for providing a friendly, warm, and positive first impression to our guests. They will greet customers as they enter the restaurant, take their reservations or put them on a waiting list, provide them with menus and show them to their seats. They may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary.

• Greeting guests as they enter and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assign guests to tables they prefer while keeping table rotation in mind so that servers receive the correct number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• Knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing excellent customer service.

Who We Are

No one would have pegged the two brothers from a hard-working, blue-collar area of Detroit for restaurant owners, but that's exactly what they are. The pizza at Via 313 is inspired by traditional Detroit-Style pies (Cloverleaf, Buddy's, Loui's, Niki's) and the best traditional pizzas in the region.

We are committed to creating a rare culture that allows for creative thinking, learning, and growth opportunities.

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