host

Red Robin; Portland (OR); Presencial; USD 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Descripción de la vacante

Red Robin in Portland, OR is seeking a friendly and energetic Host to greet guests and manage the front of house. You will set the tone for a positive dining experience and help keep the restaurant running smoothly in a fast-paced environment.

As the first face guests see, you’ll welcome seating, manage waitlists, escort guests to tables, and answer inquiries. Flexible hours including evenings and weekends are required; prior host/front-of-house experience is a plus.

Formación

• Friendly, outgoing personality and strong customer service skills.
• Able to stand and stay active for long shifts.
• Strong communication and multitasking in a fast-paced environment.
• Previous host/front-of-house or customer-facing experience is a plus.
• Flexible hours including evenings, weekends, and holidays.

Responsabilidades

• Greet and welcome guests warmly to create a positive first impression.
• Manage waitlists and reservations using the seating management system.
• Escort guests to tables and present menus promptly.
• Monitor dining room flow and communicate wait times accurately.
• Coordinate with servers and staff for efficient table turnover.
• Answer incoming calls and respond to general inquiries about the restaurant.
• Maintain a clean and organized host stand and entrance area.

Conocimientos

Customer service

Communication

Multitasking

Descripción del empleo

Benefits

• Competitive salary
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development

About the Role

Red Robin in Portland, OR is looking for a friendly and energetic Host to be the first face our guests see! As the first point of contact, you'll set the tone for an amazing dining experience and help keep our restaurant running smoothly. If you love people and thrive in a fast-paced environment, we want to hear from you!

Responsibilities

• Greet and welcome guests warmly upon arrival to create a positive first impression
• Manage waitlists and reservations using the restaurant's seating management system
• Escort guests to their tables and present menus in a timely manner
• Monitor dining room flow and communicate wait times accurately to guests
• Coordinate with servers and floor staff to ensure efficient table turnover
• Answer incoming phone calls and respond to general inquiries about the restaurant
• Maintain a clean and organized host stand and front-of-house entrance area

Requirements

• Friendly, outgoing personality with strong customer service skills
• Ability to stand and remain active for extended periods during shifts
• Strong communication and multitasking abilities in a fast-paced environment
• Previous host, front-of-house, or customer-facing experience is a plus
• Ability to work flexible hours including evenings, weekends, and holidays
• Must be reliable, punctual, and a team player

About Us

Red Robin is a beloved American casual dining chain known for its gourmet burgers, bottomless sides, and fun, welcoming atmosphere. With decades of experience bringing smiles to families and burger lovers alike, we've built a loyal following of guests who keep coming back for more. Our team members enjoy a supportive work culture, flexible scheduling, and the chance to grow with a nationally recognized brand.