Guest Experience Host — Flexible Schedule & Advancement

Red Robin; Portland (OR); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Red Robin in Portland, OR is seeking a friendly and energetic Host to greet guests and manage the front of house. You will set the tone for a positive dining experience and help keep the restaurant running smoothly in a fast-paced environment.

As the first face guests see, you’ll welcome seating, manage waitlists, escort guests to tables, and answer inquiries. Flexible hours including evenings and weekends are required; prior host/front-of-house experience is a plus.

Qualifications

• Friendly, outgoing personality and strong customer service skills.
• Able to stand and stay active for long shifts.
• Strong communication and multitasking in a fast-paced environment.
• Previous host/front-of-house or customer-facing experience is a plus.
• Flexible hours including evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests warmly to create a positive first impression.
• Manage waitlists and reservations using the seating management system.
• Escort guests to tables and present menus promptly.
• Monitor dining room flow and communicate wait times accurately.
• Coordinate with servers and staff for efficient table turnover.
• Answer incoming calls and respond to general inquiries about the restaurant.
• Maintain a clean and organized host stand and entrance area.

Skills

Customer service

Communication

Multitasking

Job description

Red Robin in Portland, OR is seeking a friendly and energetic Host to greet guests and manage the front of house. You will set the tone for a positive dining experience and help keep the restaurant running smoothly in a fast-paced environment.

As the first face guests see, you’ll welcome seating, manage waitlists, escort guests to tables, and answer inquiries. Flexible hours including evenings and weekends are required; prior host/front-of-house experience is a plus.