Host

SSP Group; Pittsburgh (Allegheny County); Híbrido; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Parking

Health & Prescription, Dental, Vision,

Descripción de la vacante

SSP America in Pittsburgh is seeking a Host/Hostess to welcome guests, seat them, and maintain smooth dining room flow. You will greet guests, assist with children, present menus, and coordinate with servers to ensure a positive first impression.

This position requires at least 6 months in retail or food service, good English communication, and basic math for handling orders and payments. A high school diploma is preferred, and brand or food-handler certifications may be required.

Formación

• 6 months' experience in retail or food service environment.
• High school diploma preferred.
• Excellent verbal and written communication.
• Ability to read, speak, and understand English to communicate with guests.
• Experience handling customer-service issues.
• Food handlers permit as required by law.
• Brand certification, as required.
• Ability to remember, recite, and promote menu items.
• Ability to stand and work in confined spaces for long periods.

Responsabilidades

• Greet guests in a courteous and professional manner and escort to their table.
• Seat guests and maintain flow in restaurant (rotating tables).
• Assist guests with children and special needs as required.
• Present menus, answer questions and offer suggestions.
• Inform servers and management of guest needs or problems.
• Clear and reset counters or tables after each course.
• Ensure complete guest satisfaction and thank guests upon exit.
• Other duties as assigned.

Conocimientos

Verbal communication

Written communication

Customer service

Problem solving

Educación

High school diploma

Descripción del empleo

• Free Parking
• Health & Prescription, Dental, Vision, and Life Plans
• Paid Vacation
• 401K Plan (with company match)
• Free Employee Meal

Our Restaurant portfolio at the Pittsburgh Airport includes:Bad Egg and Mi Casa

Here are some things you can expect as a Host/Hostess:

• Greet all guests in a courteous and professional manner and escort them to their table
• Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfaction
• Thank guests for their patronage upon exiting the restaurant
• Other duties as assigned

• 6 months' experience working in retail or food service environment
• High school diploma preferred
• Verbal and written communication
• Ability to read, speak, and understand the English language in order to communicate with guests and take orders
• Experience in dealing with problems involving customer service
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Food handlers permit as required by law
• Brand certification, as required
• Ability to remember, recite, and promote the variety of menu items.
• Ability to stand and work in confined spaces for long periods of time.

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.