Host

Workstream; Pinehurst (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Workstream, a busy restaurant in Pinehurst, North Carolina, is hiring Hosts to provide an excellent dining experience. In this role, you will greet guests, manage waiting lists, and ensure customer satisfaction by engaging with diners. Ideal candidates have excellent customer service skills and can work efficiently in a high-pressure environment.

Responsibilities include seating guests, answering questions, and resolving complaints. A high school diploma is preferred, along with the ability to stand for extended periods. Come join our team!

Qualifications

• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• Ability to safely lift trays when necessary.

Responsibilities

• Greeting guests and managing waiting lists.
• Providing menus and answering questions.
• Seating guests and managing table rotation.
• Engaging with guests to ensure satisfaction.
• Responding to complaints and resolving issues.

Skills

Customer service

Ability to work under pressure

Positive attitude

Ability to stand for long periods

Money handling

Education

High school diploma or equivalent

Job description

We are a busy restaurant and have an open position for Hosts - the most important ostion for a tavern voted best atmosphere.. You will welcome and greet our guests as they enter and direct them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role, you should be comfortable standing for long periods and managing a very busy shift.

Requirements

• High school diploma or equivalent preferred.
• Ability to provide top-notch customer service in a fast-paced environment.
• A positive attitude and ability to work well under pressure with all restaurant staff.
• Does high-quality work while unsupervised.
• Able to work in a standing position for long periods of time.
• Able to safely lift and easily maneuver trays of food when necessary.
• Willing to follow instructions and ask questions for clarification if needed.
• Able to handle money accurately and operate a point-of-sale system.
• Able to work in a busy restaurant environment.
• Restaurant experience a plus.

Duties/Responsibilities

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.