Host

The Rittenhouse; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Host to enhance guest experiences in a vibrant restaurant environment. This entry-level role offers the chance to greet guests, manage reservations, and ensure a welcoming atmosphere. Ideal candidates will have a passion for customer service and a commitment to excellence, with opportunities for growth into supervisory roles. Join a team that values sustainability and service excellence, contributing to memorable dining experiences while working in a dynamic and supportive environment.

Qualifications

• Previous customer service experience preferred.
• High school diploma or equivalent required.

Responsibilities

• Greet and escort guests to restaurant tables.
• Maintain proper set-up of the dining room.
• Assist with service as needed.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

Join to apply for the Host role at The Rittenhouse.

Opportunity: Host

Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background and Skills

• High school diploma or equivalent.
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Hotels and Motels