Host

Sauced BBQ& Spirits; Petaluma (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Sauced BBQ& Spirits in Petaluma, California is looking for a Host to greet guests with warmth, assist with menu selections, and ensure overall guest satisfaction. Responsibilities include taking orders, packaging To Go food, and performing light housekeeping duties. Ideal candidates should have at least 6 months of customer service experience, be upbeat, and possess excellent verbal communication skills. This position requires the ability to stay alert for extended periods and lift up to 35 lbs.

Qualifications

• 6 months customer service or guest service experience preferred.
• Must be upbeat, outgoing and positive.
• Ability to work positively in a fast-paced environment.

Responsibilities

• Greet guests with enthusiasm and warmth upon arrival.
• Assist guests in making menu selections over the phone.
• Perform light housekeeping duties such as cleaning and stocking.

Skills

Customer service experience

Guest relations skills

Verbal communication

Interpersonal skills

Teamwork

Job description

The Host greets all guests with genuine enthusiasm and warmth upon arrival or over the phone. Informs guests of their wait time, enters guest names into the computer system, shows guests to their table and bids guests farewell as they leave. Additionally, Host’s assists guests in making menu selections over the phone, takes and rings in orders, packages To Go food and beverages, processes payments, and assists fellow team members to ensure overall guest satisfaction. Performing light housekeeping duties such as cleaning glass and menus, and ensuring restrooms are clean, stocked and orderly are also required.

Requirements

• 6 months customer service or guest service experience preferred.
• Must be upbeat, outgoing and positive.
• Must be able to assist guests and possess great guest relations skills.
• Ability to work positively in a fast-paced environment.
• Excellent verbal communication and interpersonal skills.
• Ability to work effectively within a team.
• Ability to be on your feet and alert for extended periods of time.
• Ability to lift up to 35 lbs. as needed.
• Continuous use of hands and arms.
• Continuous bending, reaching and twisting.