Host

MAD Eats; Owasso (OK); On-site; USD 25,000 - 35,000; Full time

Job summary

A well-established restaurant in Owasso is looking for a professional Host to enhance the guest experience. You will be the first point of contact for guests, ensuring they receive a warm welcome and effective service throughout their dining experience. Ideal candidates will have a background in customer service, excellent communication skills, and a keen attention to detail, with the flexibility to work varied shifts.

Qualifications

• Prior experience in customer service or a hospitality role.
• Excellent verbal and written communication skills.
• A keen eye for detail in guest experiences.
• Flexibility to work various shifts.

Responsibilities

• Warmly greet guests and manage reservations.
• Address special requests and ensure guest satisfaction.
• Maintain cleanliness and organization of the reception area.

Skills

Customer Service

Communication

Attention to Detail

Teamwork

Job description

We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure.

Key Responsibilities:

Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.

Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.

Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.

Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.

Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.

Qualifications:

Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.

Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.

A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.

Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.

Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.