Host

Boyd Gaming; Ohio; On-site; USD 26,000 - 38,000; Full time

Job summary

Boyd Gaming is seeking a friendly Host to be the welcoming face of our dining area. You will guide guests to tables, hand out menus, and excite guests with our specials to set a positive tone for their dining experience.

You will help maintain a high-energy environment, coordinate breaks for staff, ensure the dining room remains clean and safe, address guest concerns promptly, and track guest counts and operational notes to help improve service.

Qualifications

• Six (6) months of experience preferred.
• Must be able to stand and walk for extended periods during shift.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Welcome guests with genuine warmth and guide them to their perfect table based on party size and station assignments.
• Hand off menus and get guests excited about our specials.
• Maintain energy by coordinating with the service team to deliver fast, friendly service.
• Coordinate breaks for the bus and server team to keep operations smooth.
• Keep the dining room clean and compliant with safety standards.
• Turn guest concerns into opportunities to wow them and resolve issues.
• Track nightly counts, note team absences, and flag hiccups for continuous improvement.

Skills

Customer service

Communication skills

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

As our Host, you'll be the first friendly face guests see! Here’s what you’ll be doing:

• Welcome guests with genuine warmth and guide them to their perfect table based on party size and station assignments—think of yourself as the restaurant's welcoming ambassador!
• Hand off menus and get guests excited about our specials—your enthusiasm sets the tone for their entire dining experience.
• Keep the energy flowing by moving through the restaurant and orchestrating our service team to deliver fast, friendly, and fantastic service that keeps guests smiling.
• Coordinate breaks for our bus and server team to keep everyone fresh and the restaurant running smoothly.
• Keep a sharp eye on the dining room to ensure it's spotless and meets all safety and health standards—a clean space is a happy space!
• Turn any guest concerns into opportunities to wow them; escal…
• Track the night's wins by recording guest counts, noting any team absences, and flagging equipment or food service hiccups so we can continuously improve.

Qualifications

• Six (6) months of experience preferred.
• Must be able to stand and walk for extended periods during shift.
• Must have excellent customer service and communication skills.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.