Host

Jack Brown's Beer & Burger Joint; Norfolk (VA); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Hourly pay: $14

Job summary

Jack Brown's Beer & Burger Joint is a dive bar known for top-notch burgers and a lively atmosphere. We are seeking a friendly Host who will be the first point of contact for guests, greet them warmly, manage the waitlist, and seat guests efficiently while answering calls and handling reservations.

The role emphasizes excellent communication, organization, and the ability to multitask in a fast-paced setting, with shifts primarily in the evenings, including weekends and holidays.

Qualifications

• Prior experience as a Host or in a customer service role is preferred
• Excellent communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Flexible availability including weekdays evenings and weekends

Responsibilities

• Welcome guests in a warm and friendly manner
• Manage the waitlist and seat guests according to preferences and party size
• Answer phone calls and take reservations
• Provide accurate wait time information to guests
• Maintain a clean and organized lobby area
• Assist with other tasks as needed, such as taking to-go orders or helping with food delivery

Skills

Customer service

Guest communication

Organization

Multitasking

Calm under pressure

Job description

Jack Brown's Beer & Burger Joint is a dive bar with a top-notch burger. Born out of the minds of childhood best friends Aaron Ludwig and Mike Sabin, Jack Browns is a crossroads of great quality and quality fun. Plainly speaking, we like to work hard and play hard, too!

We are seeking a friendly and organized Host to join our team. As a Host, you will be the first point of contact for our guests, welcoming them with a warm and friendly demeanor. Your main responsibilities will include greeting guests, managing the waitlist, and seating guests in a timely and efficient manner. You will also be responsible for answering phone calls, taking reservations, and providing accurate information to guests regarding wait times and restaurant policies. Additionally, you will contribute to maintaining a clean and organized lobby area, as well as assisting with other tasks as needed.

Responsibilities

• Welcome guests in a warm and friendly manner
• Manage the waitlist and seat guests according to their preferences and party size
• Answer phone calls and take reservations
• Provide accurate wait time information to guests
• Maintain a clean and organized lobby area
• Assist with other tasks as needed, such as taking to-go orders or helping with food delivery

Requirements

• Prior experience as a Host or in a customer service role is preferred
• Available to work weekdays beginning at 4:30pm EST
• Excellent communication and interpersonal skills
• Ability to remain calm and handle stressful situations with professionalism
• Strong organizational skills and ability to manage the waitlist efficiently
• Friendly and welcoming demeanor
• Ability to multitask and work in a fast-paced environment
• Flexible availability, including evenings, weekends, and holidays
• Ability to stand and walk for extended periods of time

Benefits

• Hourly Pay: $14