Host

OTG Experience, LLC; Newark (NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a Host to join their team at Newark Liberty International Airport. This role is pivotal in enhancing the airport experience, requiring strong interpersonal skills and a warm demeanor. As a Host, you will ensure guests feel welcomed and valued, maintaining a clean environment and providing essential information about the restaurant and airport. With competitive pay and benefits, this opportunity offers a chance to thrive in a dynamic hospitality setting, where your contributions directly impact guest satisfaction and overall service excellence.

Benefits

PTO

Healthcare

401k Match

Qualifications

• Strong interpersonal skills and a positive outlook are essential.
• Must have knowledge of the restaurant's menu and floor plan.

Responsibilities

• Welcome guests and maintain a clean entrance area.
• Manage workload between servers and aid when necessary.
• Communicate guest concerns to managers promptly.

Skills

Interpersonal Skills

Product Knowledge

Communication Skills

Customer Service

Education

Conversational English

Job description

OTG - Newark Liberty International Airport, Newark, NJ, Newark, New Jersey, United States of America

Job Description

Posted Friday, April 4, 2025 at 4:00 AM

YOUR NEXT OPPORTUNITY IS NOW BOARDING:

Join OTG as a Host at EWR and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and benefits, including PTO, Healthcare, and a competitive 401k match.

WHAT IS OTG?

OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 1, airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.

WHY OTG?

By joining our team, you’ll discover endless opportunities to explore, learn, and realize your greatest potential in some of the most exciting hospitality environments around. Our people drive our experiences, so we offer our crewmembers some of the best compensation and benefits in the industry.

ROLE AND RESPONSIBILITIES

Position Summary:

The OTG Host at EWR has a critical role to play in our company's groundbreaking transformation of the airport experience. The OTG Host must possess strong interpersonal skills, a sunny disposition, and a positive outlook all the while adhering to the OTG Core Steps of Service. They must ensure that each guest enjoys an outstanding OTG Experience by creating a warm and friendly environment that leaves the strongest of impressions on our guests.

Responsibilities:

1. Welcome guests at the entrance of our establishments.
2. Maintain a clean and orderly front door area.
3. Maintain a solid product knowledge.
4. Evenly manage the workload between servers.
5. Aid servers, when necessary while maintaining a watchful eye on the entrance to the restaurant.
6. Communicate guest concerns and complaints to managers immediately.
7. Maintain a clean, neat, well-groomed appearance.
8. Maintain knowledge of airport, terminal, and restaurants; offer information, recommendations, etc.

Qualifications and Requirements:

1. Must know the restaurant’s menu and floor plan.
2. Must be fully conversational in English.
3. Must be mobile and able to stand for extended periods.
4. Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather conditions.

Pay rate: $19.75 per hour

OTG Concessions Management, LLC and its subsidiaries and affiliates are proud to be an equal-opportunity workplace and employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, veteran status, or any other basis protected by law.

OTG - Newark Liberty International Airport, Newark, NJ, Newark, New Jersey, United States of America