Host

Paycom; New York (NY); On-site; USD 42,706,000 - 60,614,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Commuter benefits

Job summary

Momofuku is seeking a friendly, professional Host to warmly welcome guests in our busy New York restaurant. You will manage reservations, seat guests promptly, and maintain an organized dining floor while upholding Momofuku standards and guest experience.

Ideal candidates have at least 1 year in a high-volume hospitality role, excellent communication, and a team-oriented attitude. The position offers comprehensive benefits and opportunities for growth within a renowned dining brand.

Qualifications

• Minimum 1 year of host and/or restaurant experience in a high-volume environment.
• Excellent communication and interpersonal skills.
• Must possess exceptional work ethic, strong sense of hospitality, and a collaborative attitude.

Responsibilities

• Greet all guests entering the restaurant and thank all guests leaving the restaurant.
• Manage reservation system and prioritize seating.
• Maintain an organized floor and seating according to standards.
• Communicate with guests about delays or waits clearly and politely.
• Support team to ensure guest satisfaction before, during, and after service.

Skills

Hospitality experience

Excellent communication

Customer service

Tools

Reservation system

Job description

About MomofukuMomofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with “the rise of contemporary Asian American cuisine” by the New York Times and named the “most important restaurant in America” by Bon Appétit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks.About Momofuku Noodle Bar, UptownFounded by Chef David Chang, Momofuku Noodle Bar first opened in New York City’s East Village in 2004. At this second location in The Shops at Columbus Circle, the menu includes ramen, buns, and a roster of dishes that change with the seasons. It also features a full bar.As the first (and last) point of contact, Momofuku Hosts are friendly and warm, yet professional and exacting. We are looking for well-presented, engaging individuals who will be excited to provide knowledgeable, approachable, efficient, energetic, and thoughtful service while upholding Momofuku standards and values.ResponsibilitiesGreet all guests entering the restaurant and thank all guests leaving the restaurantManage reservation systemEnsure reservations are prioritized and seated in a timely mannerStrive to accommodate walk-in guests whenever possibleClearly and politely communicate with guests when delays and/or waits occurMaintain an organized floor by quickly and efficiently seating guests according to company standardsUnderstand and operate the reservation/seating systemMaintain professional and warm guest communications - inside the restaurant or via phone/emailRecognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visitCommunicate respectfully and clearly with service team and managementSupport team members in the completion of their duties to ensure satisfaction of all guests before, during, and after serviceEngage management for any guest issue or complaintMaintain cleanliness and organization at the host stand and front door areaAdditional service and/or operational tasks as determined by managerAdhere to grooming and dress code standardsAssist teammates to anticipate all other Front of House needsSkills and RequirementsMinimum 1 year of host and/or restaurant experience in a high-volume environmentExcellent communication and interpersonal skillsMust possess exceptional work ethic, strong sense of hospitality, and a collaborative attitudeAbility to work in an organized and professional mannerAble to work in a standing/walking position for long periods of timeAbility to demonstrate quick thinking and adaptability in a constantly changing environmentReceptive to constructive criticism and performance feedbackPhysical DemandsThe physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.What's in it for you?Momofuku features an ever-changing, evolving menu, with limitless opportunities for creativity. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical insurance, paid time off, cell phone data reimbursement, gym discount, pre-taxed commuter benefit, plus more after required wait periods. We encourage our employees to grow and learn, and offer many opportunities for personal and career development.Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.