Host

Seaport Entertainment Group; New York (NY); On-site; USD 24,796 - 27,552; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k) with company match

Generous paid time off policy

Free family meal

50% employee discount

Referral bonus program

Job summary

A leading hospitality company in New York is hiring a Host for their upscale restaurant. Responsibilities include warmly welcoming guests, managing reservations, and ensuring smooth dining experiences. The ideal candidate should have experience in a fine dining environment, excellent communication skills, and a passion for customer service. This position offers a competitive wage of $18-$20 per hour along with comprehensive benefits and opportunities for career growth.

Qualifications

• 1+ year of host experience in a fine dining, high volume setting.
• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to remain calm under pressure and manage waitlist dynamics effectively.
• Positive and friendly attitude, with a passion for delivering exceptional customer service.
• Familiarity with reservation systems and basic restaurant operations is a plus.

Responsibilities

• Warmly welcome guests upon arrival and manage the waitlist.
• Handle reservations and maintain an organized system.
• Effectively communicate with staff to coordinate seating arrangements.
• Assist guests with inquiries and provide menu information.
• Keep the host station tidy and manage customer concerns.

Skills

Interpersonal skills

Organizational abilities

Customer service

Ability to manage stress

Job description

The Company

Nestled along the waterfront in the Seaport, The Fulton draws inspiration from the storied history of the former Fulton Fish Market—a place that captured the chef’s heart back in 1986. The menu highlights the finest ingredients from the ocean and beyond, honoring tradition with a modern touch. With sweeping views of the Brooklyn Bridge and an inviting outdoor patio, The Fulton delivers a dining experience that feels both quintessentially New York and refreshingly serene. As part of Seaport Entertainment Group, The Fulton also offers abundant opportunities for professional growth within a dynamic and evolving hospitality network—where talent is nurtured and careers can thrive within a culture of excellence.

We are hiring for Seasonal and Regular Host!

About The Role

Seaport Entertainment is looking for a Host to be based in The Fulton! Reporting directly to the General Manager, this role is responsible for welcoming and greeting guests to the restaurant and ensuring that they are seated and receive attentive service. The Host duties include maintaining a waitlist of guests during service, distributing menus, confirming restaurant contact information to guests, accepting phone calls, making and adjusting reservations, as well as working with the service team to ensure the restaurant is seated in a timely and efficient manner.

What You Will Do

• Warmly welcome guests upon arrival, manage the waitlist efficiently, and escort them to their designated tables, providing a positive first impression.
• Handle reservations, confirm bookings, and maintain an organized system to optimize table turnover and accommodate guest preferences.
• Effectively communicate with the restaurant staff to coordinate seating arrangements, manage guest flow, and address any special requests or considerations.
• Assist guests with inquiries, provide information about the menu, and offer guidance on restaurant policies to ensure a seamless dining experience.
• Keep the host/hostess station and waiting area tidy, contributing to the overall cleanliness and attractiveness of the restaurant.
• Address guest concerns or issues with professionalism and tact, seeking assistance from management when needed to ensure customer satisfaction.
• Handle multiple tasks simultaneously, such as answering phones, managing reservations, and coordinating with servers, while maintaining a positive and composed demeanor.
• Promote special events, menu items, or promotions to guests, contributing to increased sales and overall customer enjoyment.
• Work collaboratively with the serving staff, kitchen team, and management to facilitate a smooth and efficient dining service.

About You

• 1+ year of host experience in a fine dining, high volume setting.
• Excellent interpersonal and communication skills.
• Strong organizational abilities and attention to detail.
• Ability to remain calm under pressure and manage waitlist dynamics effectively.
• Positive and friendly attitude, with a passion for delivering exceptional customer service.
• Familiarity with reservation systems and basic restaurant operations is a plus.
• Flexibility to work evenings, weekends, and holidays as needed.
• Professional appearance and demeanor.

Physical Requirements

• Ability to perform the essential jobs consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards.
• Ability to lift and carry items weighing 10–30 pounds on a regular basis and up to 50 pounds on a regular (or occasional) basis.
• Ability to stand for prolonged periods of time.

Compensation

$18 – $20 per hour.

Our Benefits

• Medical, dental & vision coverage
• 401(k) with company match contributions
• Life insurance coverage
• Generous paid time off policy
• Free family meal
• 50% employee discount at our businesses
• A robust employee referral bonus program

Growth Opportunities

To us, your career is more than a job—its a journey. Whether you’re just starting your career or looking to take the next step, you’ll have access to diverse experiences within restaurants, entertainment, sports, retail, and hospitality to gain exposure across different industries and roles. Our goal is to promote from within, offering mentorship, collaboration, resources and clear paths to advancement as you build valuable skills. In our culture, growth isn’t just encouraged—it’s expected, and we’re here to support you every step of the way.

Notice to Third Party Agencies

Please note that The Seaport Corporation does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, SEG will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Seaport explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Seaport Corporation.

This job description is not meant to be an “all-inclusive” list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. The Seaport Corporation reserves the right to change or modify job duties as necessary based on business necessity.

SEG participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.