Host

Miller Time Pub Milwaukee; Milwaukee (WI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Free meal

Free parking

Employee discounts at Marcus Hotels &

Discounts at Marcus Hotels & Resorts

Career growth opportunities

401k with employer match

Job summary

Hilton Milwaukee's Miller Time Pub is seeking a dedicated server to deliver a premier dining experience with warmth and professionalism. You will greet guests, present menus, guide selections, take accurate orders using POS, and ensure timely course delivery in a fast-paced environment.

Requirements include at least two years of upscale serving experience, availability on Fridays and Saturdays, strong wine and spirits knowledge, and proficiency in English.

Qualifications

• Two years of serving experience in upscale or fine-dining settings.
• Must be available to work Fridays and Saturdays.
• Excellent communication and interpersonal skills with guest anticipation.
• Strong knowledge of wine, spirits, and food pairings; able to describe items, vintages, regions, and prep.
• Ability to obtain government licenses; TIPS certification preferred.
• Able to carry trays up to 35 lbs and stand for extended periods.
• Basic math for handling payments and calculating checks.
• Proficient in English for guest communication and documentation.
• Manual dexterity for handling service ware and dining equipment.

Responsibilities

• Greet guests, present menus, and guide selections with expert knowledge.
• Take accurate orders and enter them via POS system.
• Deliver courses in proper order with timely service.
• Maintain knowledge of menu, wine list, cocktails, and daily specials.
• Prepare and maintain service stations with necessary supplies.
• Monitor guest satisfaction and respond to requests promptly.
• Handle cash, cards, and checks per procedures.
• Keep dining areas clean and comply with health/sanitation standards.
• Follow all regulations related to food safety and alcohol service.
• Assist with bar service or private dining as needed.

Skills

Serving experience

Fridays/Saturdays availability

Communication skills

Wine/spirits knowledge

TIPS certification preferred

Cash handling

Mathematical skills

English proficiency

Dexterity for service ware

Job description

Description

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee's Miller Time Pub is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. Thefull time MTPHostensures a premier dining experience by delivering food and beverages with exceptional service, seamlessly combining order-taking, menu presentation, and course delivery in a friendly, courteous, helpful, timely, and professional manner.

There's no better time to join us as the Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, the Hilton Milwaukee is not only the city's largest hotel but also a historic gem. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.

What will you be doing?

• Greet guests warmly, present menus, and guide them through food and beverage selections with expert knowledge and professionalism.
• Take accurate food and drink orders and enter them efficiently using the POS system.
• Deliver courses in proper order and ensure timely service, maintaining an elevated dining experience throughout each visit.
• Maintain a thorough understanding of the food menu, wine list, specialty cocktails, and daily specials, including preparation methods and ingredient details.
• Prepare and maintain assigned service stations, including stocking linens, utensils, condiments, and service ware.
• Monitor guest satisfaction, respond promptly to requests, and resolve concerns in a courteous and helpful manner.
• Handle cash, credit card transactions, and guest checks with accuracy and adherence to established procedures.
• Perform general cleaning tasks such as polishing silverware, maintaining service areas, and ensuring overall dining room cleanliness to meet health and sanitation standards.
• Follow all State, Federal, and Corporate regulations related to food safety and alcohol service.
• Assist with bar service, private dining functions, or other duties as assigned to support restaurant operations.

What do you bring to the role?:

• At least two years of serving experience in an upscale or fine-dining restaurant.
• Must be available to work Fridays and Saturdays.
• Excellent communication and interpersonal skills with the ability to anticipate guest needs.
• Strong knowledge of wine, spirits, and food pairings; ability to confidently describe menu items, vintages, regions, and preparation methods.
• Ability to obtain any government-required license or certificate. TIPS certification preferred.
• Able to carry trays up to 35 lbs. and stand, walk, and move in a fast-paced environment for extended periods.
• Basic math skills for handling payments, calculating checks, and understanding portion standards.
• Proficient in English for guest communication, order taking, and completing written documentation.
• Manual dexterity for handling service ware, glassware, plates, trays, and other dining room equipment.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Ability to grow your career and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
• And more!

Job Type: Full Time, Hourly, Union

Shifts Available: Varies, including 2nd shift, weekends, and holidays

Pay Rate: $17.60/hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.