Host

Rooted Hospitality Group; Metairie (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Growth Opportunities

401(k) matching

Meal discounts

Employee fitness activities

Training & development

Job summary

Rooted Hospitality Group in Metairie, LA, is seeking a friendly Greeter/Host to welcome guests and set the tone for a memorable dining experience.

You will manage the waitlist, seat guests promptly, coordinate with the team, and ensure tables are reset quickly. This role emphasizes warmth, multitasking, and a genuine passion for hospitality.

Join RHG and enjoy growth opportunities, benefits, and a team that values integrity and guest satisfaction.

Qualifications

• Warm, friendly demeanor that makes every guest feel welcome.
• Excellent multitasking and organizational skills with attention to detail.
• Proactive, positive attitude and commitment to guest satisfaction.
• Flexible, able to thrive in a fast-paced dining environment.

Responsibilities

• Welcome and greet guests with genuine warmth and seat them promptly.
• Coordinate the waitlist and manage guest expectations during peak times.
• Maintain clear communication with teammates and managers for smooth service.
• Ensure vacant tables are sanitized and reset quickly.
• Thank guests as they leave and encourage return visits.
• Complete opening and closing duties to prepare for service.

Skills

Warm personality

Multitasking

Communication

Customer service

Job description

Description

Rooted Hospitality Group (RHG) is dedicated to creating a brighter world by enriching people’s lives through genuine hospitality, exceptional products and servant leadership. Our team is made up of passionate individuals who value integrity, growth, and the joy of bringing memorable dining experiences to life. If this sounds like you, we’d love for you to join us as a Greeter/Host—the heart of our guest’s first and last impressions.

Why You’ll Love This Role

As a Greeter/Host, you are the face of RHG and the first smile our guests see. You set the tone for their experience, creating a warm and welcoming environment while seamlessly managing the flow of our dining room. From friendly greetings to heartfelt farewells, your presence makes every guest feel special.

What You’ll Do

• Welcome & Engage: Greet every guest with genuine warmth, engaging in friendly conversation while seating them promptly.
• Coordinate the Experience: Manage the restaurant waitlist during peak times to set accurate guest expectations.
• Communicate & Collaborate: Maintain clear communication with team members and managers to ensure efficient table use and guest seating.
• Reset & Refresh: Ensure vacant tables are sanitized and reset promptly to keep the restaurant running smoothly.
• Express Gratitude: Thank each guest as they leave, making them feel appreciated and encouraging their return.
• Be Prepared: Complete opening and closing duties to set the stage for an exceptional service experience.

Requirements

What You’ll Bring to the Table

• A naturally warm, social, and welcoming personality that makes every guest feel like the only one in the room.
• Excellent multitasking and organizational skills, with strong attention to detail and follow-through.
• A proactive, positive attitude with a commitment to creating unforgettable guest experiences.
• The ability to stay flexible, focused, and efficient in a fast-paced environment.
• A passion for the food and hospitality industry and a genuine desire to grow within it.

Physical Requirements:

• Ability to lift up to 25 lbs (12 kg) and maintain a reasonable range of motion (bending, stooping, standing, and walking).

What’s in It for You?

At RHG, we believe in rewarding the talent and dedication of our team. We’re proud to offer:

• Growth Opportunities: Advance your career in a supportive and dynamic environment.
• Financial Support: 401(k) matching program and flexible spending accounts.
• Perks: Discounted meals, and employee fitness activities.
• Training & Development: Gain the skills and confidence to grow in the hospitality industry.

As a member of the RHG team, you are an ambassador of our brands. You are passionate about your role and always curious about how to make a guest’s experience memorable. You are naturally a social person and your welcoming expression makes each guest feel like they are the only person in the room. It comes naturally to you…it’s in your DNA. Their first impression of RHG is a lasting one, and it all starts with you.

Rooted Hospitality Group is an equal opportunity employer and does not discriminate on the basis of an applicant’s or employee’s race, color, religion, national origin, sex, gender identity/expression, sexual orientation, age, disability, veteran status, marital status, citizenship, ancestry, pregnancy, familial status, actual or perceived status as a victim of domestic violence, dating violence or stalking, or any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws.