Host

PF Changs China Bistro; Knoxville (TN); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Paid training

Advancement from within

Discounted meals

Employee referrals

Team member discounts

Holiday closures (Thanksgiving & X

Job summary

P.F. ChAng’s is hiring for a friendly Host/Hostess to manage guest flow and deliver a welcoming first impression. You will greet guests, answer questions, seat parties, and support takeout and reservations to ensure smooth dining experiences.

No prior experience is required; training is provided. The role emphasizes teamwork, sanitation, and clear communication in a fast-paced restaurant environment.

Qualifications

• Previous experience is not required—we will train you.
• Excellent customer service skills and etiquette.
• Able to follow sanitation and safety procedures.
• Clear communication with co-workers and guests.
• Flexible to work various shifts.
• Able to multitask in a fast-paced, team-oriented environment.

Responsibilities

• Greet and seat guests, answer phones, take reservations, and assist with orders.
• Maintain sanitation standards at front desk and lobby.
• Learn restaurant seating layout and how to deliver food efficiently.
• Set and clear tables neatly according to standards.
• Understand curbside and takeout expectations.
• Complete side-work as required for each shift.

Skills

Customer service

Communication

Multitasking

Flexibility

Job description

P.F. Chang’s Pay Range (based on experience): $14.00 - $17.00 / hour

Benefits we offer for this position:

All team members:

• Competitive pay

• Flexible scheduling

• Paid on the job training

• Opportunities for advancement – we promote from within

• Discounted meals

• Employee referral program

• Exclusive team member discounts

• Closed on Thanksgiving and Christmas at most locations

For qualifying team members:

• 401(k) retirement plan (based on hours worked)

• Medical, dental and vision insurance (based on hours worked)

• Paid sick leave (in qualifying jurisdictions)

Hiring immediately for full-time or part-time Host or Hostesses.

Job Summary:

The Host is responsible for delivering an excellent hospitality experience by maintaining the overall flow of the restaurant. They provide a positive and professional first and last impression to every guest. In the event there is a wait time, quote an accurate wait time and answer any questions the guest may have.

Job Responsibilities:

• Interact courteously with Guests (answer phones, greet Guests, seat Guests, make reservations, take food orders)

• Uphold our high safety and sanitation standards by completing sanitation practices at front door, host desk, lobby area and crowd control

• Learn restaurant seating layout, how tables are divided into server areas, and how to deliver food

• Set and clear a table neatly and efficiently according to P.F. Chang’s specifications

• Learn curbside process and takeout expectations

• Conducts side-work as required for each shift

Job Requirements:

• Previous experience is not required – we will train you!

• Excellent customer service skills and etiquette.

• Ability to execute proper sanitation practices and safety procedures.

• Must be able to communicate effectively with co-workers and guests.

• Flexibility to work a variety of shifts.

• Ability to multi-task in a fast-paced, team-work environment.

Why work for us?

Because it’s more than a job. We take PRIDE in creating a heart-filled, guest-led Pan-Asian dining experience, fueled by passion for our craft, respect for our people, and an unwavering commitment to excellence.