Host

Toca Madera; Houston, Northern (TX, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Toca Madera Houston is seeking a Host who will be the first impression of our brand, greeting guests and guiding them to seats with warmth and efficiency.

You will manage reservations, coordinate dining room flow, and ensure guests feel welcome for every occasion, while upholding health and safety standards.

This role requires a friendly demeanor, strong multitasking, and the stamina to stand during shifts and assist guests from morning through busy periods.

Qualifications

• Exhibit strong multitasking abilities.
• Possess a diligent work ethic.
• Maintain a clean and professional appearance.
• Experience in customer service facing roles.
• Available to work nights, weekends and holidays.
• Must be able to stand for the duration of shifts and lift up to 15 lbs.

Responsibilities

• Deliver a consistently high level of customer service to each guest and client
• Coordination of seating and dining room flow
• Answering calls and questions that guests may have on their upcoming reservations
• Aware and attentive to guests and their special occasions, food restrictions and special accommodations
• Maintain a safe and clean working environment by complying with health and safety guidelines
• Proactive and anticipate the needs of coworkers around them that may need
• Ensuring that side stations are prepped as needed for business demand
• Build rapport with guests in order to increase repeat clientele
• Ability to work mornings to do administrative work

Skills

Multitasking

Diligent work ethic

Customer service

Stamina

Job description

Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.

With locations in Scottsdale, Houston, Las Vegas, and Miami coming soon, Toca Madera continues to define indulgent, sensory-driven dining with impeccable flavor and vibrant energy.

Toca Madera is an experience for all your senses. The Mexican-inspired steakhouse brings bold flavors, premium ingredients, handcrafted cocktails, and a high-energy atmosphere together to create unforgettable nights. The menu highlights elevated interpretations of Mexican classics, crafted with a commitment to sustainable and organic sourcing that enhances every dish.

With locations in Scottsdale, Houston, Las Vegas, and Miami coming soon, Toca Madera continues to define indulgent, sensory-driven dining with impeccable flavor and vibrant energy.

The Host position is the first impression our guests receive of our brand and are the beginning of providing exceptional guest experiences. The host is the designated point person for seating each section appropriately, managing reservations, and setting appropriate expectations of the guest. The Host is accountable for keeping the host area clean and organized, and providing warm, excellent experiences for our guests as they enter and exit our venue.

Responsibilities

• Deliver a consistently high level of customer service to each guest and client
• Coordination of seating and dining room flow
• Answering calls and questions that guests may have on their upcoming reservations
• Aware and attentive to guests and their special occasions, food restrictions and special accommodations
• Maintain a safe and clean working environment by complying with health and safety guidelines
• Proactive and anticipate the needs of coworkers around them that may need
• Ensuring that side stations are prepped as needed for business demand
• Build rapport with guests in order to increase repeat clientele
• Ability to work mornings to do administrative work

Qualifications

• Exhibit strong multitasking abilities
• Posses a diligent work ethic
• Maintain a clean and professional appearance
• Experience in customer service facing rolesAvailable to work nights, weekends and holidays
• Must be able to stand for the duration of shifts and lift up to 15 lbs

Compensation: To be discussed