Host

Hunter Super Techs - TurnPoint; Grand Rapids Charter Township (MI); On-site; USD 26,000 - 32,000; Full time

Job summary

Morning Belle in Grand Rapids, MI seeks a Host/Hostess to welcome guests, manage seating, and support a smooth dining experience. This entry-level role emphasizes hospitality and teamwork within the Front of House. Training is provided to ensure efficient service and guest satisfaction.

The position reports to the Dining Room Manager and requires a positive attitude, reliable attendance, and a willingness to learn restaurant operations. High School Diploma or in-progress is preferred.

Qualifications

• High School Diploma or GED required or in progress.
• Experience in customer service or hospitality preferred.
• Strong interpersonal and verbal communication skills.

Responsibilities

• Greet guests positively and manage first impression.
• Assist guests with seating arrangements and wait times.
• Provide attentive, fast, and friendly service to guests.

Skills

Customer service

Hospitality

Communication

Education

High School Diploma or GED

Job description

Location: 1600 E. Beltline, Grand Rapids, MI, 49525

The Morning Belle Host role is designed to teach restaurant skills for future growth and is responsible for duties that support Uncommon Hospitality to guests. They assist the Front of House team with entry-level duties that supports the guest experience while ensuring efficiency in food delivery and table turns between guests.

Essential Duties

Delivers food and non-alcoholic beverages to guestsClears and cleans tables and table areas between guests to minimize turn-times and ensure a clean dining experience for every guest Partners with host to ensure awareness of table readiness for quick turn-timesEnsures restrooms are clean at all timesFills ice bins as neededAssists dishwashers during downtime and as neededCompletes all required training for the roleOther duties as assigned

Qualifications

High School Diploma or GED preferred (attained or in progress)

Job Title:

Host/Hostess

Reports to:

Dining Room Manager

Education

High School Diploma or equivalent experience desirable

Experience

Host/Greeter or customer service experience in a restaurant or retail work environment preferred

ESSENTIAL DUTIES:

Greet guests positively, as a representation of their first interaction with the restaurant.Determine seating capacity guests require for their party size and accommodate any special arrangements. Provide guests with a wait time determined by the number of tables that will soon become available.Properly seat guests in by rotating between various sections to ensure servers can provide fast and friendly customer service to each guest.Organize food menus, LTO menus, kid's menus, and other promotional material and ensure they are properly distributed to each guest.Taking reservations over the phone, and making sure all arrangements are documented with the guests’ name, phone number, number of people expected, and time of arrival.Continually conduct secondary work during times where the restaurant is not as busy (i.e. sweeping entrance area, washing windows, wiping down children's booster seats, and assisting servers.)