Host

Rib Crib BBQ, Inc.; Gainesville (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Rib Crib BBQ, Inc. in Gainesville, TX is seeking a Host to direct guest flow, greet and seat guests, handle to-go orders, and safeguard the cash drawer. The role reports to the General Manager with minimal supervision.

Essential duties include answering phone calls, discussing Rib Crib products with guests, maintaining a clean cashier area, stocking for to-go, and promoting teamwork as part of the operating culture.

Qualifications

• Greeting and seating guests; reading seating chart and wait list.
• Knowledge of Rib Crib products, prices, and portion sizes.
• Answering phone calls and taking to-go orders when needed.
• Maintaining cleanliness and organization of the cashier stand and restrooms.
• Teamwork and willingness to assist in all duties.

Responsibilities

• Greet guests and manage seating to maintain flow.
• Answer calls, take orders, and respond to catering questions.
• Perform stocking for to-go station and process to-go orders.
• Record cash flow and perform opening/closing duties.
• Support shift tasks to uphold operating culture.

Skills

Customer service

Cash handling

Communication

Phone handling

Job description

Description

General Summary: A Host is accountable for directing the traffic flow of guests in the restaurant, all payment transactions, and the security of the cash drawer. Position reports to the General Manager and requires minimal supervision.

Requirements

Essential Duties & Responsibilities:

• Responsible for greeting and seating guests. The cashier/host must know how to read and use the seating chart and wait list.
• Knowledgeable in Rib Crib products served, the general preparation methods, portion sizes, and prices of each product, ability to discuss with customers in person or over the phone.
• Answers phone calls, determines the nature of the call and directs calls to appropriate persons. Takes call in orders and answers catering questions when necessary.
• Oversees the cleanliness and organization of the cashier stand and restroom maintenance.
• Performs stocking services for the to go station and packages to go orders.
• Records and analyzes cashflow which may include opening, running and closing duties.
• Demonstrates a willingness to assume any responsibility or perform any task ("shift to assist") regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.