Host

RibCrib; Gainesville (TX); On-site; USD 27,000 - 32,000; Full time

Job summary

RibCrib in Gainesville, Texas seeks a Host to manage guest traffic and payment transactions while ensuring a clean environment. This role entails greeting customers, answering phones, and overseeing the cashier area. Knowledge of menu items is essential, along with strong customer service and teamwork skills. The Host plays a key role in maintaining the flow of service and supporting operations in a fast-paced environment.

Qualifications

• Strong customer service skills to greet and assist guests effectively.
• Familiarity with menu items and phone communication for taking orders.
• Ability to maintain cleanliness and orderliness in the work area.

Responsibilities

• Direct traffic flow of guests into the restaurant.
• Process payment transactions and oversee cash drawer security.
• Answer phone calls and manage catering inquiries.

Skills

Customer Service Skills

Knowledge of Menu Items

Organizational Skills

Teamwork

Job description

Description

A Host is accountable for directing the traffic flow of guests in the restaurant, all payment transactions, and the security of the cash drawer. Position reports to the General Manager and requires minimal supervision.

Requirements

Essential Duties & Responsibilities:

• Responsible for greeting and seating guests. The cashier/host must know how to read and use the seating chart and wait list.
• Knowledgeable in Rib Crib products served, the general preparation methods, portion sizes, and prices of each product, ability to discuss with customers in person or over the phone.
• Answers phone calls, determines the nature of the call and directs calls to appropriate persons. Takes calls in orders and answers catering questions when necessary.
• Oversees the cleanliness and organization of the cashier stand and restroom maintenance.
• Performs stocking services for the to go station and packages to go orders.
• Records and analyzes cashflow which may include opening, running and closing duties.
• Demonstrates a willingness to assume any responsibility or perform any task ("shift to assist") regardless of nature to demonstrate that teamwork is part of the operating culture. All other duties as assigned.