Host

Visitation Hotel Frederick, a Tribute Portfolio Hotel; Frederick (MD); On-site; USD 25,000 - 35,000; Full time

Job summary

Visitation Hotel Frederick, a Tribute Portfolio Hotel, is seeking a Host to greet and escort guests to restaurant tables in accordance with service standards. This role requires maintaining the dining room setup and assisting with service as necessary.

Applicants should have a high school diploma and preferably previous customer service experience. The position involves various work schedules including holidays and weekends.

Qualifications

• Must have a high school diploma or equivalent.
• Previous customer service experience preferred.

Responsibilities

• Greet and escort guests to restaurant tables.
• Maintain proper set-up of the dining room.
• Assist with service as needed or requested.

Skills

Customer service experience

Effective communication

Education

High school diploma or equivalent

Job description

Overview

Opportunity: Host Greet and escort guests to restaurant tables in accordance with established guest service and sustainability standards.

Your Growth Path

Food Server or Guest Service Agent – Restaurant Supervisor or Front Office Supervisor

Your Focus

• Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.
• Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
• Maintain proper set-up of the dining room.
• Assist as needed or requested with service.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Your Background And Skills

• High school diploma or equivalent.
• Previous customer service experience preferred.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It