Host

Hyatt Centric Las Olas; Fort Lauderdale (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

Hyatt Centric Las Olas in Fort Lauderdale, FL is hiring a Front-of-House Host to warmly welcome guests from entry to departure. You will guide guests to tables, manage reservations or wait lists, answer phones, and support the service team with attentive, efficient hospitality.

The role emphasizes guest satisfaction, teamwork, and professional appearance. Weekend availability is preferred and basic computer skills are required.

Qualifications

• Experience in customer service or hospitality is a plus.
• Able to work most weekends and holidays.

Responsibilities

• Greet and provide exceptional service to guests.
• Take reservations or add guests to waiting list.
• Escort guests to their seats and notify the server.
• Answer phones in a courteous and timely manner.
• Know menus and specials.
• Assist guests and team members as needed.
• Follow cash handling procedures and perform end-of-shift drop.
• Report items in need of repair and follow safety procedures.

Skills

Customer service

Hospitality

Job description

Job Details

Job Location: Hyatt Centric Las Olas - Fort Lauderdale, FL 33301

Position Type: Full Time

Salary Range: $15.00 - $15.00 Hourly

Job Shift: Any

Overview: A Kolter Hospitality Host delivers service excellence to our guests in an attentive, courteous and efficient manner. This position is responsible for welcoming guest to the restaurant from the time they walk through the door until the time they depart.

Performance Expectations

• Greet and provide exceptional service to guests.
• Take guest reservation or put on waiting list, reflecting availability of the restaurant.
• Take guests to their seats and notify server.
• Answer phones in a courteous and timely manner.
• Possess knowledge of menus and applicable specials.
• Buss all tables removing soiled dishes after each course when requested by server.
• Assist food and beverage team members as situations arise.
• Respond appropriately to guest requests.
• Perform opening and closing procedures along with side work as assigned.
• Follow proper procedures regarding cash handling, following cash bank reconciliation and end of shift drop.
• Report any items in need of repair.
• Follow all safety procedures while working.

Behavioral Expectations

• Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while working in a fast-paced environment.
• Committed to the success and growth of the company.
• Act honorably, even when no one is watching.
• Eagerness to grow and/or develop within the company
• Passionately provide personalized guest service

Qualifications

General Requirements

• Able to work most weekends and holidays.
• Report to work on time and in proper uniform.
• Knowledge and/or ability to operate a computer.

Experience

None. Customer Service or Hospitality experience a plus.

Education

None

Physical Requirements

• Ability to stand/walk for up to 8 hours.
• Occasional lifting, pushing and pulling

Kolter Hospitality is proud to be an Equal Opportunity Employer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is a summary of primary responsibilities and qualifications.

Kolter Hospitality is a drug-free workplace.

Pre-employment drug test and background check required.