Host

Access Management Group; Florida; Presencial; USD 25 000 - 33 000; Tempo integral

Resumo da oferta

Access Management Group in Lakewood Ranch, FL is seeking a friendly Host to join our dining team. You will be the first point of contact for guests, creating a welcoming and positive dining experience.

In this role, you will assist servers, greet guests, manage reservations, and ensure guests are seated promptly while maintaining a calm and professional demeanor in a fast-paced environment. Flexible availability including evenings and weekends is preferred.

Qualificações

• Previous experience as a host or in customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Positive attitude and a friendly demeanor.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Responsabilidades

• Assist the Servers in preparing for dinner or lunch service.
• Review and confirm reservations for each service.
• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
• Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
• Answer telephone calls and respond to inquiries or transfer calls.

Conhecimentos

Communication

Interpersonal skills

Customer service

Calm under pressure

Flexibility

Descrição da oferta de emprego

We are seeking a friendly and professional Host to join our team in Lakewood Ranch, Florida. As the first point of contact for our guests, you will play a key role in creating a welcoming and positive dining experience.

Responsibilities

• Assist the Servers in preparing for dinner or lunch service
• Review and confirm reservations for each service
• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
• Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
• Answer telephone calls and respond to inquiries or transfer calls

Qualifications

• Previous experience as a host or in customer service preferred.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Positive attitude and a friendly demeanor.
• Availability to work flexible hours, including evenings, weekends, and holidays.