Host

Prelude Kitchen & Bar; Elk Grove (CA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Health insurance

401(k)

Dining discounts

Training and career growth

Paid Sick Time Off

Job summary

Interlude Kitchen & Bar in Elk Grove is seeking a friendly host/hostess to welcome guests, manage the waiting list, and ensure a memorable dining experience. You will handle phone inquiries, takeout and delivery orders via tablet, and assist with various tasks to keep service seamless.

The role offers a path for growth within a community-focused hospitality team, with a strong emphasis on exceptional guest experiences and teamwork.

Qualifications

• Minimum 1 year experience in restaurant, hospitality or retail with focus on customer service.
• Excellent communication and hospitable demeanor when greeting and assisting guests.
• Good listener capable of handling requests and phone inquiries while staying calm under pressure.

Responsibilities

• Welcome guests and manage waiting list, guiding them to tables and ensuring a positive departure experience.
• Answer phone calls and takeout orders; note guest preferences.
• Manage delivery orders via tablet; ensure accuracy and timely dispatch; package takeout orders.
• Assist with additional tasks to support smooth restaurant operations.

Skills

Customer service

Communication

Active listening

Menu knowledge

Friendly demeanor

Teamwork

Telephone etiquette

Phone calls

Tools

Tablet

Job description

About Us

Interlude Kitchen & Bar is a new restaurant in Elk Grove from the team behind Prelude Kitchen & Bar and Zinfandel Grille offering a modern American menu with French and Italian influences, a true farm-to-table philosophy, and signature wood-fired dishes. The menu is complemented by a curated wine program and handcrafted cocktails, all served in a refined yet welcoming setting

Are you prepared to become an integral part of a team, rather than just clocking in for another job?

Here at Interlude Kitchen and Bar we are not just a restaurant but a community. We are steadfast in our commitment to delivering outstanding hospitality, both to our cherished customers and, crucially, our team members. We're not just co-workers, we are family. By fostering a nurturing environment for our staff, we believe this sense of genuine care cascades naturally onto our customers, making their experience unforgettable.

We're offering you more than a chance to work; we're inviting you to thrive in an inclusive environment where your skills are valued, your knowledge is expanded daily, and your capacity to deliver exceptional hospitality is continually enriched.

Embrace the opportunity to be part of a dynamic team that provides not just a paycheck, but a comprehensive package of advantages such as:

• Health Insurance: We care for your wellbeing
• 401(k): Invest in your future
• Dining discounts: Enjoy our culinary delights
• Training and career growth opportunities: Evolve professionally
• Paid Sick Time Off: Rest and recuperate when needed

Join us at Interlude Kitchen and Bar, where opportunities aren't merely provided—they are cultivated.

Host / Hostess Job Description:

We are on the hunt for a charismatic host to become a valued member of our team. In this pivotal role, you'll be the ambassador of Interlude Kitchen & Bar's warm hospitality, stringent service standards, and overall excellent dining experience.

As our host, you'll welcome guests with an inviting demeanor, keeping them informed about their waiting time and efficiently managing our waiting list. You'll not just guide our guests to their tables, but also ensure they leave with fond memories and an eagerness to return.

In addition to this, you will adeptly manage a variety of tasks such as:

• Answering phone calls and managing takeout orders, ensuring the customer's preferences are meticulously noted
• Managing delivery orders via tablet, ensuring accuracy and timely dispatch
• Diligently packaging takeout orders, maintaining our high standards even outside our doors
• Assisting with ancillary tasks, contributing to the smooth running of our restaurant

This role serves as an ideal stepping stone for those looking to venture into the hospitality industry, offering ample room for growth. We believe in recognizing and nurturing talent, with a strong tradition of internal promotions. Embark on your career journey with us and see where it takes you!

Job Requirements:

• A minimum of 1 year's experience in the restaurant, hospitality, or retail sector, where you've honed your customer service skills.
• Excellent communication skills: You should be able to warmly greet and bid farewell to our guests, understand their requests for assistance, and articulate responses in a clear, hospitable manner.
• A good listener: In our lively environment, the ability to listen carefully and respond promptly to guest requests and telephone calls is essential.
• Proficiency in learning and recalling details: You must be adept at learning our menu, accurately taking and inputting takeout orders, and ensuring they are packed efficiently and correctly.
• A passion for exceptional service: We're looking for someone who thrives on delivering extraordinary guest experiences.
• A positive demeanor: A consistently upbeat, outgoing attitude is key to thriving in our vibrant atmosphere.
• Excellent guest relation skills: Your ability to assist and engage with guests positively will be integral to your role.
• Resilience under pressure: We operate in a fast-paced environment, so the ability to stay focused, maintain positivity and keep up the pace is vital.
• Physical endurance: The role involves standing/walking and remaining alert for extended periods, so good physical stamina is important.
• Teamwork skills: You should be able to work effectively and harmoniously within a team, contributing to our overall success.
• Telephone communication skills: An ability to communicate effectively over the phone, ensuring our guests' needs are met and their expectations exceeded.

From the team behind Prelude Kitchen & Bar and Zinfandel Grille, Interlude Kitchen & Bar offers a modern American menu with French and Italian influences, a true farm-to-tablephilosophy, and signature wood-fired dishes. The menu is complemented by a curated wine program and handcrafted cocktails, all served in a refined yet welcoming setting